This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I worked here for 1 1/2 years and it was insane. I started out loving it, but then quickly found out how manipulative the store manager is. She even made me come into work 2 hours after my grandmother died (and denies she did that). I went through a tough time with depression, but still did my job very well and was always very kind to the customers. When I put my two weeks written notice in, she basically ignored me. She told me that when I was battling my depression, I “completely changed” and she thought I was selfish. It ... read more
Business response:
Hello Rachael, Thank you for your response. We would love to speak with you further, regarding this matter. Please feel free to contact us directly at dbcares@dbi.com, (Attn: Store Location) or you can contact us at 1-844-400-3222. Thank you, Jill K.
My fiancé made an appointment to try on different styles of wedding dresses to see what would work better with her body type. When she arrived she said there were multiple people at the host stand discussing who would be going home. She met with the first consultant, whom she said was very nice and listened to her about what she was looking for, but the first consultant left, and a second one showed up. Not a big deal, initially. The second consultant was already working with someone else, thus keeping her from giving my fia... read more
Business response:
Hello Derreck, We are heartbroken to hear that you feel this way and would love the chance to ensure your fiance is celebrated as she deserves. Our mission is to make sure that all of our guests receive the experience they have always dreamed of, and we regret to fall short during this magical time in your life. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can assist you further regarding this matter. Humbly Yours, Jill K.
My wife was getting her mother of the bride dress it can be over welming I think for anyone but the staff helped my wife since our daughter is getting married on the beach so the dress had be light and also nice looking ..I thought we would be there all day and dress would be $$$ but it all worked out and the price wow We were very impressed .. great service great staff
Business response:
Hello Alan, Thank you so much for sharing such kind words for our team! We're pleased to know that we were able to provide your wife with such a rewarding experience! We cannot wait to see how amazing she looks on your daughter's big day! Please let us know if we can assist you further in improving future visits with our location. (dbcares@dbi.com, Attn: Store 112). Thank you, Jill K.
Business response:
Hello Brittany, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Worse experience ever! Started off by not checking me in so now I get an email saying sorry we missed you. Consultant had no clue what she was doing as far as a wedding appointment, would have been better off with one of the hundred other teenage girls who where there for prom dresses. She didn't know her products or stock. My matron of honor had to track down the dress I saw online using another consultant. She had no expert knowledge as I would expect a DB employee to have. Come to find out it was her first day alone and ... read more
Business response:
Hello Ashley, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a wedding is such a special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your dresses at another location, however if we can assist you with anything further please let us know. Best, BrittianyD.
I went today to try my Matron of honor dress, Lisa was very patient and friendly. Thank you so much.
Business response:
Hello Damaris! Thank you for taking the time to leave your feedback. We are so happy that Lisawas able to take such great care of you. We are sorry to see that you did not have a 5 star experience and would like to know where we can improve. Please email us at DBcares@dbi.com (Attn.Ellice/MaysLanding). Your feedback helps us grow. Best wishes, Ellice J.
I am a bridesmaid. The bridal party was rushed be finished by 3:00 p.m. and we weren't scheduled to be there until 3; we happened to get there early. I was fortunate that the 1st dress I tried on fit very well because that's the only one I had time to try on. If it hadn't had fit, I would have had to come back by myself to find other a different dress.
Business response:
Hello Angela. We are deeply sorry that you felt rushed on your recent visit to our store. We want every guest to fully enjoy their time with us, and apologize that you were not able to do so. Thank you for sharing your feedback. We will be sure to speak with our team so that we can grow from this. Thank you, April B.
The customer service is very lacking. I made an appointment for my bridesmaids to get fitted. Our "style person" seemed incredibly distracted and had to keep asking repeatedly what dresses and colors I needed. My bridesmaids felt more like an annoyance to the style person and I felt like we weren't important. The only reason we didn't walk out is the style of bridesmaid dresses I wanted is only sold at David's and my Mom fell in love with her mother-of-the-bride dress there. And on side note...I call her the style pers... read more
Business response:
Hello Angie, We are so sorry to hear that you feel this way, and we would love the chance to ensure you are celebrated as you deserve. Our mission to provide all of our guests with exceptional service, and regret to fall short. If you would like to contact us at dbcares@dbi.com, (Please add Subject- Attn: Store Location and/or City) we would be honored to speak with you further regarding this matter. Humbly Yours Jill K.
Not a fan. Came with my future daughter-in-law and her bridal party (which included my daughter who has Down syndrome) to look for her gown and also bridesmaids dresses. The consultant was less than helpful, and acted like she’d rather be anywhere else but there. She was MIA more than she was around. At times she seemed annoyed by questions. At one point, I watched her remove a wedding gown from a hanger, and the lace was snagged on the hanger. Instead of gently removing it, she yanked and tore it. No wonder the some of ... read more
Business response:
Hello Cathy, We are terribly sorry to fall short in providing you with a full five star experience with our location, and would love to make sure you are celebrated as you deserve. We would be honored to assist you further regarding your order. If you would like to contact us at dbcares@db.com, (Attn: Store 136) we would be honored to speak with you overall experience. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,739 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.