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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Kellie is GREAT!! She helped me find my wedding dress. I said yes to the dress!!! Thanks again Kellie!!!
Business response:
Hi Ressa! Congratulations on finding your dress! Thank you for your lovely feedback ! Best, BrittianyD.
Ladies, do your research before you just book a bridal party fitting. I live in Sheboygan, WI. aprox. 7 hours from this location, i scheduled my apointment here because my mom and 3 of my bridesmaids live in MN as that is where I am from as well. Moved out here to be with my fiance. So I called about a month before the scheduled appointment to book a BRIDAL PARTY dress fitting figuring my mom, flower girls and bridesmaids would all get a chance to try on dresses for my big day in October. I even specified when I was making ... read more
Business response:
Hello Jess. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
Horrible sizing of dresses. I wear a size 0, I was measured for a size 0 and once the dress came in had to take it elsewhere to have 7 inches taken in on BOTH sides for a total of 14 inches. Make sure you order your dresses with PLENTY of time for alterations.
Business response:
Hello Amanda. Hello Alina. We are sorry to hear about the discrepancy in the sizing of your dress. We here at David's Bridal are committed to providing top quality products to our customers. We will definitely have this looking into and will share your feedback with our merchandising team. Thank you, Ellice J.
I went bridal shopping here last Saturday and it was an absolutely terrible experience. The lady that was supposed to be helping us out was no help at all. Once she showed us where to look she took off not asking me anything about what I was looking for. We had a very hard time trying to find the type of dress I was looking for and instantly felt overwhelmed. She was MIA almost the whole appointment and my mother in law had to do almost all of my dress up and hold them in the back so i could get a bit of a feel for them. One... read more
Business response:
Hello Rachel, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
If I had to do it all over again I would and I wouldn’t pick David’s bridal!
Business response:
Hello Crystal, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Today was my appointment for alterations and I think the lady’s name was Lisa.(she never introduced herself) She was soo rude, attitude from the very beginning. I actually had to ask her if I was suppose to follow her, she just grabbed my wedding dress and walked away from me.. First rudeness.. Then she put me in this very small dressing room (not the bridal room even though it was open, no one was using it because you only get there by appointment and if you are a bride, well it was my appointment time and she decided to no... read more
Business response:
Hello Laureen, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
My daughter bought her wedding dress that fit her perfect. No alterations needed. The wedding was postponed a year because she had a baby. She tried her dress on a couple months ago to see if anything needed to be done. The dress fit perfect besides about 4 inches of the zipper on the back of her dress. Took in the store to have a corset put in and now the waist is way to big and they told her it would be in the bust area that would of been a little bigger, which would have worked out perfect. But now again I have to pay fo... read more
Ordered a dress for my daughters communion on January 27th, was told that the dress would be in by April. Called today to get a status on the dress and was told that it was never ordered. We paid for the dress in FULL at the time of the order. The only reason we know it wasn't ordered was because we called to see the status, they never bothered to let us know that we wouldn't be receiving it in time. Was told that if they ordered it now it wouldn't be in until after May 6th, the day of the communion. When asked for the Dist... read more
Business response:
Hello Armando, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Steven E). Best wishes, Steven E
worst customer service, never have I experienced such a thing. They never atended me they just chit chatted and wasted my dam time for an hour ijust walked out
Business response:
Hello Dulcee, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we met that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,735 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.