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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
not knowing where to start i went to davids bridal and they werent helpful at all. i made an appointment and everything. my fiancé’s mother and MOA had to help me in and out of my dresses. they also helped me find dresses because they listened when i told them the type of dress i wanted. the woman who was in charge of trying to find me a dress didn’t respect my price range, and i told her what styles i liked and didnt like and she kept giving me styles i didnt like. i found a dress i liked and asked what kind of style top it... read more
Business response:
Hi Sam, we are sorry that your visit with us did not meet your expectations. We at David’s Bridal are committed to offering quality service to all of our guests and it hurts us when we hear that we did not accomplish that. We appreciate your feedback and will be sure to address it with our management team so that we can grow from this experience. Thank you, April B.
I would not recommend Davids Bridal! I thought setting an appointment and pre selecting my dresses ment that it would be ready when I walked in.. That I would get one on one fitting...Nope.. The lady who was to be assigned to my needs and fitting was also assigned to 4 other girls... I am not impressed.. I had to go out and get my pre selected dresses and two were not available!!! I had to wait in my underwear in the fittong room for a dress because the lady assisting me was also assisting everyone else.. Not a good way to r... read more
Went in to look for a bridesmaid dress for my wedding the consultant was not accommodating at all I thought that was the whole point of making a appointment apparently not. We had to go look for our own dresses and everything no very pleased
Business response:
Hello Savannah. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B
I just want to know how their consultant Michelle still has a job?! My friend was in there yesterday and this was her experience... So, tonight, at David’s Bridal I was made the butt of a fat joke. The consultant looked at me and then at my best friend and asked if we were sisters, we said no. Then she said, “Is it because she’s fed you so much?” I didn’t know how to respond to that, and the woman tried to blow it off by saying something along the lines of, “You know, like, when you feed your animals they start to look like... read more
Business response:
Hello Erica, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
I've sent the 'David's Bridal Cares email address', 3 emails and I haven't received one response. My first email was sent April 2, 2018. I'm not sure what your turn around time is for emails, but over a week is unacceptable. "The appointment was ok up until the end when we were cashing out. Unfortunately the sales associate didn’t let me know that the maid of honours dress was unavailable in the colour I wanted (the colour the entire bridal party is wearing) So when all of my bridal party had paid, my MOH was left not b... read more
Business response:
Hello Jo-Anne, We are terribly sorry for the delay on our end, and we would love to speak with you further. We will reach out to you today to resolve this matter. Please allow us 24 hours to resolve this matter, and provide a solution for your maid of honor. We would love to locate a sash or belt in the Ballet to compliment your bridesmaid's color. Humbly Yours, Jill K.
Horrible customer service. The employees walked right past me and my bridesmaids looking for dresses. We were basically on our own. We ended up just walking out smh
Gave them 1 star because 0 stars wasn't an option! Last week, my fiance went to David's Bridal. She was there to look at Brides Maid dresses for her daughter's. She was ignored by the white ladies working there; ( who broke their necks to help another white lady who came in after her )! When she called them on their actions, they became disrespectful to her, which only infuriated her more. They called the Police because they were "scared", and told her she was not allowed back in the store. I spoke to corporate, after they t... read more
Business response:
Hello Noel, We're terribly sorry to hear that you feel this way, and we want you to know that we have been working with our team to improve this matter. We apologize for the delayed response regarding your fiance experience, and would be honored to speak with you further. We take all our our customers' feedback very seriously and want to make sure that all parties are treated fairly. We value all of our guests, and want to make sure a solution is provided to you, if you have not been contacted. Please feel free to contact us... read more
I went to David’s bridal to find a dress for a formal gala I will be attending this month. I knew I had to buy off the rack so I figured they would have the best chance for finding something. Out of the 3 dresses I found and tried on I ended up buying 2!! One for my Gala and one for formal night on a cruise I will be taking.
Business response:
Hi Janet! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
The store was way too crowded and over booked, in the past the store always had plenty of room to sit down and to look st the dresses. Saturday, 3 women were crammed into 1 small dressing room and no chairs to sit on, nowhere to hang our coats. Our "server" showed up 30 minutes into the appointment and told us she was I charge of 2 groups and wouldn't be able to help us much- when she did help us she brought dresses 4 sizes too big and walked away (offered no assistance to adjust the dress). We would ask for another dress an... read more
Business response:
Hello Em LaForge, Were pleased to know that we were able to provide you with a variety of styles you loved. It's upsetting to hear that your overall experience with our team was less than a full five star experience. We would be honored to speak with you further, to make sure the proper improvements are made. If you would like to contact us at dbcares@dbi.com, (Attn: Ottawa Location) we would be honored to assist you further. Warmest Regards, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,735 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.