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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I think they should have a long hold time for them to hold something.
Business response:
Hello Mary, thank you for your feedback. We will be sure to pass along your concerns. Thank you, Steven E
I had an amazing experience with chelsie she's the most amazing person but when my sisters and my best friend and myself went into Davids bridal this Friday there was a woman with really short hair and dark lip stick on that was rude to my sister
Business response:
Hello Jennifer, we sincerely apologize that you are unhappy with our services during your recent visit with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:Jill K) Thank you, BrittianyD.
No one is on the same page at this store. I had 2 different consultants tell me that I was perfectly fine to order a bridesmaids dress in January when the wedding is in march. When I went to find my dress I only had 2 options to pick from that would get here in time. It was a complete disaster, and left me with a dress I do not feel comfortable in. The manager also had me look all over the store for a dress I liked with hopes that he would "make it work" but when I went to check it out apparently all he could do was tell me ... read more
Business response:
Hello Alaina, we are deeply sorry that your recent experience with us was less than satisfactory. We at David?s Bridal are committed to providing our customers with exceptional customer service. We are currently devising a coaching for our staff in order to enhance their product knowledge and customer service etiquette. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this... read more
Business response:
Hello Megan, Thank you for sharing your valuable time and feedback regarding your visit. We are so sorry to fall short in providing you with anything less than a full five star expereince with our location. Please feel free to provide us with additional suggestions on how we can improve. (dbcares@dbi.com, Attn: Store Location/City). Thank you, Jill K.
I love David's bridal. But, today I was very disappointed with my consultant. I know she had more than my appointment. But, it bugged me that I was going to pick out dresses for my maid of honor then her. I truly feel this is why I couldn't narrow it down because I was so annoyed with the over booked consultant.
Business response:
Hello Samantha. We would like to apologize for not providing you with better service on your visit. We want all of our stylists to be attentive to our guest needs, and we are sorry for not doing so. We would love to have you and your bridemaids back for a more personal experience. Thank you, April B.
I had my appointment yesterday. It was fun only because I had 3 of my friends with me and they weren’t afraid to clip me in, out on belts and accessories. The consultant kept getting pulled away - not her fault. I felt bad for her because you could tell she really wanted to help but she was training, had my appointment, greeting at the front door - which I don’t know why because there were 2 other girls there working - and a BIG bridesmaids party came in. Needless to say I was able to find a style of dress I liked. I wil... read more
Business response:
Hello Mako, apologize that you did not receive the full attention that you deserved. As we go we into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
Beautiful dresses and friendly employees. It was very frustrating having to share our Lady with another bride to be. DB over books on the weekend so the entire time we were there we had to help the bride to be with EVERYTHING. None of us are experts in this so it was a little much. Over all we had a great time though. I would not recommend booking a weekend appointment.
Business response:
Hello Autumn. We apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate... read more
Worst customer service. Went to find dresses for my bridesmaids and the person helping us was Jennifer. She commented CONSTANTLY.. about the weight of my bridesmaids and how they fit into their dresses. She kept saying how “shocked” she was that they could fit into a smaller size than she suggested. I think she needs a training on how to handle customers because this was just plain rude. She made a comment saying “wow I’m surprised you haven’t passed out yet” to one of my bridesmaids who was trying on her dress. If she felt ... read more
Business response:
Hello Jenna, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we meet that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. If you are interested, please email us at dbcares@dbi.com(Attn Steven E.) Thank you, Steven E
My daughter had appointment and we felt rushed the whole time , was not impressed at all , she found a dress but I can’t help but wonder if she missed out on the perfect one because we were rushed, bridesmaids were told they didn’t have enough time for them to make another appointment, we live out of town so they missed out on selling 8 bridesmaids dresses. Not happy with experience, this is my only daughter and I’m very disappointed.
Business response:
Hello Tresa, We are very sorry to hear that your daughters trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,526 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.