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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I had scheduled both my bridesmaids and wedding dress try on with back to back appointments last month not realizing it was a sale going on. Luckily i already had my bridesmaids dress selected they only needed to fitted. When it came time for me to try on weddding dresses we almost left becaise i was so overwhelmed, and almost in tears. The manager had my consultant with 3 different groups and was barely with us. When we were finally with my consultant the manager tried to give her another group. When my bridesmaids spoke up... read more
Business response:
Hi Aimee, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve and we will use your feedback to ensure that we do not fall short of exceptional service in the future. If you would be willing to give us another chance or if you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Best wishes, Christine G.
For someone who spent thousands of dollars at David’s Bridal just about 3 months ago, I figured today I would have received the same great customer service I did when looking for a dress. I took 2 of my younger bridesmaids with me today, I drove 3 HOURS to even get to this store to only have the WORST help and customer service. The girl was New it was her actual first day, bless her heart, she tried, however nobody would help her (the other employees). We pretty much got to try on 2-3 dresses. Get told the dress we liked was... read more
Business response:
Hello Tiffany, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
RecommendedBusiness response:
Hello Melanie, It's pleasing to know that your visit was enjoyable! Thank you so much for sharing such a remarkable star review for our team! If we can assist you further, please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location/City). Thank you, Jill K.
We went shopping for a formal dress & the signage listed a sale price but the store would not honor it. They are looking into honoring it through corporate office... will come back here in next few days to reassess this posting!
Business response:
Hello Michelle, we are so sorry to hear that you are unhappy with our services. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Christine G). Thank you, Steven E
This place is way to over crowded and the gowns are extremely dirty and very smelly. I tried one gown on that just reaked of body odour. The fitting rooms are a complete disappointment and very messy since there are so many woman trying on different dresses at the same time. I was given fitting room 13, right beside the hall for the bathroom so I kept having people walk across where I was coming out to show my gf’s the dress. The dress quality felt extremely cheap, and did not have the best selections. If you don’t mind havi... read more
Business response:
Hello Sarah, Thank you for sharing your valuable time and feedback regarding your visit with our location. We are heartbroken to hear that your visit was anything less than amazing, and would love the chance to improve this special time. Please contact us at dbcares@dbi.com, (Attn: Store 400) so we can ensure you are celebrated as you deserve. Humbly Yours, Jill K.
Been there and the staff are not helpful at all. Asked the staff if there’s a dress available for my size and they just said, they have no idea.
Business response:
Hello Noeme, We are heartbroken to hear that your visit was anything less than we would have hoped, and would love the chance to make this time more rewarding for you. Please feel free to contact us at dbcares@dbi.com, (Attn: Store 403) so we can ensure you are provided with the service we cherish. Humbly Yours, Jill K.
This Arlington tx location was charging me $20 more. I had to call the Kansas City, MO location to get the price the other bridesmaids paid. The manager was not help. DO NOT GO TO THIS LOCATION- what a rip off. Tried on my dress and had to order from another state. �
Business response:
Hello Christy, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
My sister had an appointment for trying on bridal gowns.We were told we would share our consultant with another person and would have limited seating.Ours brought 4 dresses to try and than one more.That is it,We had to go get dresses ourselves.At one point we came out and she was just sitting down.Going to go back another day,not on Saturday.
Business response:
Hello Dawn, thank you so much for providing a review of your experience with us. We sincerely apologize for the service you received during your visit. It is our mission to provide the type of experience our guests desire. We will utilize your feedback to improve our service in store. If you would like to discuss this issue further, please email dbcares@dbi.com (Subject Attn: Ross A.) Thank you and have a great time at the event. Ross A.
I pre selected several dresses before my appointment and when I arrived none of the dresses were in my selection. I was told my dresses were on clearance and could not be found. My appointment was from 12-1:30, at 1:20 I saw one of my favorite dresses on another guest and asked to try it on, I was told I only had 10 mins left and could not. I refused to accept that answer and tried the dress on and was so pleased I purchased it. There were many dressing rooms available and did not have to be rushed out. And on top of everyt... read more
Business response:
Hello Leticia. Although we are thrilled to hear that you found your dress with us, we would like to apologize for your experience with us. We want to do our best to provide each bride with a once in a lifetime experience. We are deeply sorry for falling short of doing so. Thank you for bringing this to our attention. We will be sure to share it with the appropriate parties. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,526 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.