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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Andrea Nelson is the store manager, she is rude, aggressive and quite frankly a bully! She has no business being in management and is a POOR representation of David's Bridal! While other employees were kind and helpful, Andrea falls short and needs to learn what customer service is. I will NEVER go back to the N. Attelboro store!
Business response:
Hello Melissa, We are so sorry for the confusion on our part, and would love the chance to improve this special time for you. Our mission is to ensure that all of our guests receive exceptional service, and we regret to fall short during your visit. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - Store 112) so we can speak with you further regarding this matter. Humbly Yours, Jill K.
Have been having issue after issue.. Went to pick up my dress with my mom and father (who had not seen the dress yet) and saw that they had ordered the wrong dress and made me feel as though it was my fault because I signed the paperwork not noticing it was wrong (I know nothing about bridal dresses so I would like to assume the people helping me would have filled out the order correctly.) Was very let down that my father couldn't see it and gave my anxiety knowing my wedding is 3 months away and I haven't had my fitting yet... read more
Business response:
Hello Dawn, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like the opportunity to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). Thank you, Christine G.
It's was okay. Consultant was overbooked with another appointment which was disappointing and with it being my first time ever, she wasn't super helpful. Nice and friendly but not personable and didn't bring me any dresses that I told her I was looking for. So. Definitely going to a different place but it was okay.
Business response:
Thank you so much for the sharing Kayla. This really means a lot to all of our associates in store. We hope you have a great time at your event and thank you for choosing David's Bridal. Ross A.
I am disappointed in the quality of the merchandise (my rehearsal dinner dress) that I have received. The company is focused on a quick sale with no intention of customer satisfaction. I have returned this item three separate times, each with a “new” item sent directly to this store. Defects ranging from pen marks on the skirt and holes where seam lines were not sewn correctly were present. A woman from the sales floor at this location asked me if I could “ just deal with it since your only wearing it once”. No I will not j... read more
Business response:
Hello Michelle, Hello Michelle, we deeply apologize for these inconveniences. We understand your frustrations and our team is working to resolve this for you. We appreciate your patience. If there is anything more we can assist you with please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
The dress selection is amazing. Although, the alterations pricing is ridiculous. As a bridesmaid I paid more for the alterations then I did for the actual dress. The dress was a reasonable price around 219 but the alterations costed me 230.
Business response:
Hello Justine, We apologize for any confusions regarding our alterations pricing. We want to make sure your dress is absolutely perfect for the bride's big day. If we can assist you further regarding this matter, please contact us at dbcares@dbi.com, (Attn: Mississauga). We're pleased to know that you were able to find a dress you loved, and would be pleased to ensure future visits with David's Bridal are more rewarding. Warmest Regards, Jill K.
Business response:
Hi Carrieanne, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Very displeased with the experience I had alongside my Bridal party. I had scheduled an appointment for 12:30-1:30 and wasn't approached by a sales associate until almost 12:50. When we were approached, she told my girls to find 4 styles of dresses we would like, but didn't measure any of them. My maid of honor wanted to get a size check and the lady helping us kept guessing and would not give definite sizes for any of them. She kept going missing and when any of us would ask her a question, she acted very annoyed and made u... read more
Business response:
Hello Abby, we are very sorry to hear that you and your bridal parties trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. Please know that we will be sure to provide your feedback to ensure better service in the future. If there is anything more we can assist you with please email us at DBCares@dbi.com(attn:BrittianyD) Thank you, BrittianyD... read more
Business response:
Hello Baylee, thank you for taking the time to provide your feedback. We apologize for your experiences in store. Please email dbcares@dbi.com (Subject: Attn. Ross A.) Best wishes. Ross A.
This David’s bridal location saved a customer. I recently experienced the worst service at the David’s bridal on ray road, almost gave up on David’s bridal until I took my bridesmaids to this location. We walked in knowing what we wanted and walked out with dresses ordered. Way to do business!
Business response:
Hello Tiara. We appreciate you giving us another chance to restore your trust in our store. We are pleased to hear that your overall experience at our Scottsdale location was a success. Thank you for sharing your experience with us. Best wishes, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,038,543 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.