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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I will not be back and I would not recommend this store to anyone! I made my bridal appointment and bridal party appointment for the same day to save a trip and we were treated poorly. I tried on two dresses and Paula, I believe was her name, was no help whatsoever. She was very rude and pushy. I felt as if I had to purchase a dress after only trying on two. I love my dress, but I wish I had not purchased it here.
Business response:
Hello Alex, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K). Best wishes, Jessica H.
Business response:
Hello Joe Ann, thank you for sharing your rating. We appreciate you taking the time to share your experience. Best wishes. Cierra S.
Business response:
Hello Leanna, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Very rude. We had an appointment for bridesmaids dresses. We saw our consultant for a total of 5 minutes before she left to help someone else and never return. We were trying on dresses blind not knowing what styles were available in certain sizes and color. A lady just kept on watching us and making rude comments instead of offering to help. Come to find out she was a manager (Jen I think). The only women that was helpful was the one whose job was to hang dresses back up. Planning on going to a different Davids Bridal to o... read more
Business response:
Thank you so much for reaching out to us Julie. We apologize you weren?t provided the type of service we strive for. We will forward this information to our management team for review in hopes we can come to solution for all guests. We love for you to return for a better experience. If you are interested in returning or would like to discuss this issue further please email our corporate address dbcares@dbi.com (Subject: Attn Ross A.) Best wishes. Ross A.
Don't waste your time coming to this location! Go somewhere else! Almost 2 years ago I purchased my wedding dress from this location. We went and looked through the racks and picked out dresses we wanted to try. Yesterday went shopping for a wedding dress for my Mom! The associate helping us had ZERO energy so we started looking through the racks and bringing dresses for her to try! The associate told us that they ask that people not go through the wedding dresses!?!?!? Are you kidding me? Find another job if you hat... read more
Business response:
Hello Amanda, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your mothers visit fell short of her expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. RossA). Best wishes, Jessica H.
Business response:
Hello Mandy, We are so sorry to fall short in providing you with a full five star experience. We would love the chance to improve your visit with us. If you would like to provide us with additional information regarding your appointment, at dbcares@dbi.com (Attn: Jill K-Halifax), we would be pleased to assist you further. Warmest Regards, Jill K.
Business response:
Hello Maria, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
I ordered my dress and once it came in I got the email. I called and decided to have it shipped to me. Gave the girl my address. It's now been over a week still no dress. So I decided to call thinking something happened to it . Girl said she is very sorry they have been really busy . They just sent it out today. I text my Aunt and she said they contacted her for my address saying they have been trying to call me because they couldn't understand my handwriting. I said what I never wrote anything. I called and gave the girl... read more
Business response:
Hello Lisa, I would like to apologize for the frustration we have caused. We will be sure to share your feedback with our store to improve the ways we communicate with our customers. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Best wishes. Cierra S.
Wheen we arrived we we're treated like scum by a rep by the name of Raul. He treated us as if we were not worthy of shopping in the store or we couldnt afford ANYTHING, literally refused to help us my sister and cousin are both brides to be. They just happen to work for the government as well as their spouses, our parents are well off as well!! Thank God for Carly and Lisa for being so helpful to us and turned our frowns upside down. #bigmistakeRAUL
Business response:
Hello Marsheena, thank you for your feedback. We cannot apologize enough for your experience. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.