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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
It's okay. I've come here for three different people's weddings. Never booked enough space despite advising how big the party is. Two of the three times the consultant has other parties to tend to at the same time which usually results in some personality conflict because everyone wants the consultants attention. Nothing unique offered. You'll get more help an advice from other shoppers then the employees. They run random sales/promotions. The store could use a remodel as it is pretty dated. It's a 'get in, get something or ... read more
Business response:
Hello Gennifer, we are would like to take the time to apologize for your recent visit. We are so sorry to hear that you are not pleased with our store. Our locations can get very crowded as this is our busiest time of the year however we strive to give each guest the personalized attention that they deserve. Our team is working with the stores to build a better means of assistance with our appointments as we want to make sure that each customer receives the proper attention that they deserve. We want to thank you for taking ... read more
Business response:
Hello Lisa, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Business response:
Hi Hannah, thank you so much for your star rating! We are very excited to see that you had such a lovely experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Terrible customer service... poor appointment planning. No where to sit. 5 bridesmaids with 1 dressing room.
Business response:
Hello Natasha, On behalf of David's Bridal I would like to apologize that you did not have a good experience on your recent visit. Our locations can get very crowded as this is our busiest time of the year however we strive to give each guest the personalized attention that they deserve. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. Thank you, Cierra S..
Business response:
Hello Shena, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN : Cierra S. Thank you, Cierra S.
We walked in to just LOOK at dresses and we were told "we needed someone to help us look for dresses? " The girl at the front was soooo rude as we walked in and didn't even bother to help. I was just here to kill time, if killing time meant I should have been rude to, that is not how I'd like to spend my time. They're greedy here too. Don't spend your hard earned money here the people are rude when they "don't have time for you".
Business response:
Hello Stephanie. We would like to apologize for the service you received on your visit. We are committed to offering our guests exceptional customer service and are saddened to hear we have fallen short of that. Thank you for bringing this to our attention. We will be sharing it with our management team. Best wishes, Ellice J.
The availability of dresses to try on was awful, no one cared to listen to what I was looking for, and when I received the dress I bought (only because I didn't have time to look elsewhere) it came in a clear plastic bag. I can't even keep it in my home because my fiancé can see it. You'd think hundreds of dollars spent would at least deserve a proper bag, but another option wasn't even offered.
Business response:
Hello Brittani. We are very sorry that your recent visit did not live up to your expectations. We want every bride to receive the once in a lifetime experience that they deserve. We do offer garment bags and apologize that the option to purchase one was not presented to you. Thank you for sharing your feedback. We will be sure to address this with our teams. Thank you, Ellice J.
Where do I start... Make sure your employees know 100% the policies to your store. I was told that if I exchange my veil for a lower priced veil...I could put the rest towards my alterations. I was told this by the alterations Manager. I was so upset because I felt like no one was helping me not evening the front manager at the register. To me, the front manager at the register, gave off a rude vibe right from the beginning to end of speaking with her. The front manager even said "oh I've never Heard the alterations manager ... read more
Wrote a review a few weeks ago as a bridesmaid, but am changing it now that I have gone in as a bride with MY bridesmaids... made an appointment with my girls a week in advance. I was supposed to have around 6 girls at the appointment & my mother in law (for her dress) so I got to David's Bridal early to do any paperwork before hand. I walked in and sat at the front desk to sign my name and give information & waited 10 minutes with no one talking to me & no one helping me before I gave up & started pulling dresses myself. It... read more
Business response:
Hello Moriah, we would li to take the time to apologize for the service you received at our Greenville location. Your experience does not reflect the type of service we strive to provide all of our customers. We will be sure to share this with our management team, Thank you, Cierra S.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.