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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hello Kristen, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Horrible experience, after 3 dresses . my sister still got a dress that had issues. Buttons falling off. Alliterations were done incorrectly..twice. Staff was rude and almost bullyish . refused to take back a dress they made mistakes on. And now my sister is out over 600 bucks.and still has to pay another party almost 300 to fix it...if they can... Do not use this location.
Business response:
Hello Rhonda, we cannot apologize enough for the frustration and inconvenience that this has caused you and your sister. We would love the opportunity to look further into this matter for you. If you are interested, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? (Insert City/Store Location)). Thank you, Christine G.
Worst shopping experience ever! Booked an appointment we called a head and warned that we had a lot of bridesmaids and they decided to share our staff with a bride, felt terrible for the bride she should have had more attention. We got little attention and we had to go searching for our own sizes for each dress we wanted to try on. The wedding party decided on the dresses and the staff was trying to rush us out, as we were checking out each person in the bridal party had to give their phone numbers and email for when our dre... read more
Business response:
Hello Krista, We are terribly sorry to fall short in providing you with a full five star experience during your visit. We would love the chance to improve your experience with us. If you would like to provide us with additional contact information, at dbcares@dbi.com, (Please add a subject- Attn: Jill K - Hamilton) we would be honored to assist you further. Warmest Regards, Jill K.
I just spent the last 10 minutes reading terrible review after terrible review. (Which I should have done before I bought my bridesmaids dresses from here) I made 2 appointments for my wedding party, and both times they couldn't be bothered with helping, they were rude and uninterested. I spent a majority of my time going back forth from the racks to the change rooms instead of enjoying the moment with my bridal party. Today I went in to pick up one of my bridesmaids dresses and it looked like they rolled it into a ball and ... read more
Business response:
Hello Stephanie, We are so sorry to fall short in providing you with a full five star experience with us. We would love the chance to improve your most recent visit with our Calgary team. If you would like to contact us at dbcares@dbi.com, (Please add subject- Attn: Jill K - 407) we would be honored to speak with you further. Warmest Regards, Jill K.
I scheduled my appointment a month in advance and they double booked my appointment. I was left multiple times. There was no place for my mother and 2 bridesmaids to sit. There were tons of men around because it was prom season. Then expect me to pay thousands of dollars for a dress. I don't think so !!! Horrible management!!!! My lady was nice but hated being double booked and treated like I was at a department store!!!
Business response:
Hi Mallorie, we sincerely apologize that your experience with us was less than satisfactory and if you felt uncomfortable at any time during your visit. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We w... read more
I am definitely one to complain but after my experience with David's Bridal especially the Metaire location and the way the treat customers I feel people should be warned! My first two visits to the store were perfect! I went in on a Thursday evening and Tiffany and the store manger were amazing to my mom & I. They all helped and made it an enjoyable experience for us because of that I decided to take my bridesmaids there to look pick out bridesmaid dresses which you would of thought would of been easy since I had three dres... read more
Business response:
Hello Maryfrances, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We are currently devising a coaching for our staff in order to enhance their product knowledge and customer service etiquette so that we can provide a better experience in the future! If you would like share more details with us, or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: ... read more
Very disappointed that there is an extra charge for alterations! I don't know of any bridesmaid gowns that do not require some type of alteration to fit perfectly for the wedding date! I got married 30 years ago and there were no additional charges. Shame on you David's. The consultant was very professional and courteous, however, very unhappy that as a bridesmaid I will have to pay an additional cost for a dress that is too long and must be altered so I can walk down the aisle without tripping!
Business response:
Hello Shawn. We are sorry to hear that our alterations costs were not what you were expecting. We at David's Bridal try to stay competitively priced so that we can best suit the needs to our guests. We hope that we can still assist you in other areas. Best wishes, Ciara D.
TERRI WAS VERY RUDE TO ME. I WOULD NEVER GIVE THEM MY MONEY. TERRI IS VERY VERY RUDE. JOHNSON CITY , TENNESSSEE LOCATION.
Business response:
Hello Vickie, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
They are never ready! You make an appointment and four people still ask what your there for, they don't have your dress out, they don't direct you where to go or what to do--if I hadn't started acting like a fool I'd probably still be standing there bags in hand and nothing being accomplished. They spelled my name wrong and it's an easy name so they couldn't find me and they ordered the wrong size for one of my bridesmaids and instead of owning the mistake she told her she'd waive the rush fee but not bc it was their fault. ... read more
Business response:
Hello Kelly, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.