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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Business response:
Hello Taylor, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you, Steven E
Business response:
Hello Mandy. We would like to apologize for any frustrations you had on your recent visit to our store. We would like to look further into your situation to see if we can assist in finding a solution for you. Please email us at DBcares@dbi.com (attn: Brittiany D) with your information as well as more details so that we can do so. Thank you, Steven E
all tho i purchased a dress The lady who was helping me wasnt that friendly had such a fake laugh and kept bringing me dresses i said i wouldn't wear... guess if your dropping alot of money the service would have been better...
Business response:
Hello Samantha. We are so sorry to hear that you did not receive top notch service on your recent visit. Our goal as a company to is to give every guest a great experience. We appreciate you taking the time to share your feedback. We will be sure to address this with our team. Thank you, Ellice J.
Business response:
Hi Tina, thank you for feedback. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Ellice J.
I had a great experience with the people who helped me pick out my dress and helped with the first alterations appointment. However, they lost me at my second alterations appointment. As the associate brought out my dress she dragged over half of it on the floor. Seeing my horrified expression she lifted the dress up about two inches. After putting on the gown she proceeded to overlook the fact that part of the bustle was way longerin than the other side and tell a friend of mine that it wasn't. She was rude and treated my d... read more
Business response:
Hello Hayley, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Extremely rude employees will never go there again total waste of time
Business response:
Hello Katie, we would like to take the time to apologize that you did not have a positive experience during your recent visit to our Warwick location. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our current staff capacity. Thank you, Cierra S.
Horrible experience. Absolutely horrible. I will be telling all my friends and family to not shop at any of your locations. Employees made me feel like I was not worthy to purchase anything because I was looking at items on sale.
Business response:
Hello Kristina, We are terribly sorry to fall short in providing you with a full five star experience. We would love to assist you further and have the chance to improve your experience with David's Bridal. It would be an honor to provide you with additional suggestions within your budget. Feel free to email us at dbcares@dbi.com, (Please add subject- Attn: Cierra S. - Warwick) so we can assist you further. Warmest Regards, Jill K.
Not accommodating. My daughter purchased her dress" but I feel she should of went to another bridal store. No working bathrooms. We were told to leave the store and use some other stores facilities. The employee said said all employees use other stores facilities. There were many customers there. Everyone was being crammed in. No individual attention being made for my daughter's needs. I was given awful looking dresses to try on as mother of the bride. Do not use this place. Horrible experience.
Business response:
Hello Dixie, we would like to take the time to apologize for your recent experience. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. Your feedback will help us grow as a company. We will be sure to share your experience with our management team. Thank you, Cierra S.
This was the worst experience I have ever had with anything when they altered my dress and was suppose to put on it and the button for the train and sew my dash on my dress and I came in 4 months later to try it on and they only hemmed one layer of the dress and they didnt put the straps on and they only sewed one corner of the sash and didn't do the button for the train and then tried to tell me it was going to be another 150 dollars to do the rest i of course went to a manger and she said they would fix it and I didn't h... read more
Business response:
Hello Samantha, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with your further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.