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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Alex and Kim were simply amazing!!! I went in for accessories and slip for my dress, I only wish I would of went to this location as opposed to Dearborn where the service was horrible!!
Business response:
Hi Jennifer! Thank you so much for providing such a great review of our team in Taylor. We are happy to hear we were able to provide the type of service we strive for. Have a great time at your event and best wishes. Ross A.
Business response:
Hello Alyson, thank you for sharing your rating. We appreciate you taking the time to share your experience. Best wishes. Cierra S.
Business response:
Hello Josephine, thank you for taking the time to provide us with your feedback. We apologize for the experiences you had in store. If you would like to provide more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
Well I think that Stephanie should be fired. She offered the worst customer service I have ever gotten. She told my maid of honor she was way too big for a dress and that she would not try to zip it up because my maid of honor would "bust out the seam". Then she proceeded to take the dress away from my maid of honor to give to someone else. Doubt I'll be coming back.
Business response:
Hello Kayla, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
Buyer beware because you will be SOL at David's if you are unhappy with your purchase. My fiancée was offered no refund or store credit.
Business response:
Hello John, thank you for taking the time to provide us with your feedback. We apologize for the experiences you had in store. You are able to exchange items within a certain time frame. If you would like to discuss this issue further please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
Ruined my sister's wedding experience. I would not recommend this to any person who is looking for a gown.
Had an appt, nobody helped, but as soon as we were at the register with our purchase our "sales person" was eager to ring us up.
slowest customer service. For the number of ppl in the store there were not at all enough workers and only 2 ppl working the register with one of them on the phone forever.
Business response:
Hello Kelli, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location))... read more
I called to cancel my alterations appt and just wanted to pick the dress up and take it home. I said 3x within this phone call that I am picking it up tomorrow. I am traveling an hour from Massachusetts to get the dress from this location.... When I got there I stood in the first line that's to the right of the store for 20 minutes just to be told I need the register that's on the left side of the store. I went to this register and was NEXT in line for over 40 minutes!!! The line started to accumulate and get long. Finally s... read more
Business response:
Hello Athena, we would like to deeply apologize for the frustrations on the inconvenience we have caused you. We are committed to providing every guest with exceptional customer service, and we are so sorry that we did not live up to that standard for you. Thank you for sharing your feedback. We will be sure to address this with our team to ensure this does not happen again. Thank you, Cierra S
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.