This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I will not be going back to this location. I didn't like their customer service AT ALL. First they started my bridesmaid session late. I had to ask who to speak to for sizes because no one was helping us.Secondly there is NO reason why I asked for a dress at 8:05 (I asked MULTIPLE times after that) and i was NEVER helped.I was given the run around, then I was told they couldn't bring out dresses after a certain time. So no I will NOT be spending my money at this location.
Do not go there if you wear a size 2. There were hardly any gowns in that size.
Went to David's Bridal for my bridal appointment today. Our consultant was terrible she obviously hated her career choice and should not be allowed to help brides looking for their wedding dress. First she didn't have that excitement about her that a consultant should, she asked only a couple of questions on what I was looking for, she told myself and my bridesmaid we were NOT allowed to touch any of the dresses SHE would be doing the choosing on which dresses I would be allowed to try on. After telling her numerous times I ... read more
Business response:
Hi Lara, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Business response:
Hello Emilia, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
I was there yesterday with my daughter and her best friend looking for prom dresses. We found a pretty good selection. We were kicked out of the wedding dress section because we didn't have a consultant, really??? Maybe a sign would help or even block off the section so possible customers don't wonder around .....When we were given our "consultant" she just stuck us in a dressing room and never paid any attention to us. I get it that brides dresses are more expensive, but just like a wedding, senior proms only come once in a... read more
Business response:
Hello Karen. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (attn: Cierra S) so we can set you up with a more personal appointment. Thank you, Cierra S.
I had a great experience when it came time to find my bridal gown and my bridesmaid dresses. Each time I didn't have a appointment and I came back multiple times for my bridesmaid because they couldn't all come at one time. However my complaint is in the alterations department. For my first alterations appointment I had the "non" foreign women and it went great! She was so helpful and nice. But when it came time for my second appointment to pick my dress back up I had the foreign women. I don't know if it was because she cou... read more
Business response:
Hello Aujarae, We are happy to hear from you and would love to thank you for your feedback. Congratulations on finding your dream dress, that's so exciting! We will ensure to contact the store operations team with the information you provided. If we can assist you further, please feel free to email us at dbcares@dbi.com. (Subject - Attn: Ross A- Location) Best Wishes, Jill K
Not getting told the brides maids dresses were even ready to be picked up and being threatened that they will be sent back if not picked up!!!! They were paid in full!!!
Worst expirence of my life. It's a shame that in the three separate appointments that I have booked to make sure my first and only wedding is close to perfect.. we have yet to receive good customer service.. i cant remember the name of the girl that was supposed to be my consultant.. that could be becuase she was gone most of the time. I arrived for my appointment 15 minutes early.. i was told that abd consultant would be with me shortly, they were short staffed and she was busy... NOT MY PROBLEM, I too work in customer se... read more
Business response:
Hello Kelly, We feel terrible to hear that your experience was less than rewarding. We would love the chance to improve your recent visit with us. Our mission is to provide exceptional service for all of our guests and regret that we fell short during your appointment. If we can assist you further, feel free to email us at dbcares@dbi.com. (Subject - Attn: Ross A- Location) Warmest Regards, Jill K
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.