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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I thought Jennifer did a great job with us and was very patient she has a bubbly personality and she sweet I didn't like in the end when the manager was being very rude with the mistakes that were made she was being very mean I didn't like that part and embarrassed us them The manager said someone made a mistake and she was not being very nice she should've taken the workers aside and talk privately and not in barest in front of all those other people that were standing there but that was not Jennifer's fault it was a mistak... read more
I didn't like my experience there at all I asked this woman for help because she was just going around straightening up while the other ladies was helping other women. The way she looked at me was like she didn't want to help me because I wasn't a size 0 she tried to tell me she was with another customer after I have watched her do nothing but put dresses in different places. I told her that I knew better but wished her a good day and turned around and walked out. I don't know about the other ladies that was their but she ju... read more
It's sad that they're considered the affordable option. The consultant was nice but didn't help much picking dresses. Even with the sale and clearance options there wasn't much available.
Business response:
Hello Christina, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you, Steven E
Went to David's bridal in Whitehall for my second wedding dress. Granted it was insanely busy that day but I I had made an appointment approximately a week prior. When the day came I was shoved in the corner with my party, my girls basically did more about picking out appropriate dress then the girl that was supposed to be working with me from the store, they totally forgot to even offer me the silly are you saying yes to the dress kind of option that they do. Today I went to go pick up my dress, and I had specifically paid ... read more
Business response:
Hello Becky. We would like to take this opportunity to apologize on behalf of David's Bridal for your recent visit. We are committed to providing every guest with exceptional service, and we are sorry that we did not live up to that standard for you. Thank you for sharing your feedback. We will be sure to address this with our team to ensure this does not happen again. Thank you, Ellice J.
We went for a bridal appt. The consultant was nice but was also helping another bridal party during our appointment time. We were reminded of our appt time ending and felt rushed. Also felt like we were started with the most expensive dresses over the sale dresses. Went to another local bridal shop without an appt later the same day and was treated very special and personal. We ended up purchasing a dress elsewhere.
Business response:
Hello Amy, thank you for taking the time to share your feedback. We deeply apologize that you were unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. We understand that you found your gown at another location, however if we can assist you with anything further please let us know. Best, Christine G.
Horrible from the beginning. I made an appointment for 3:30. No one came to help me until 3:50, then proceeded to tell me the appointment only went until 4:30 (you are given an hour from the appointment start, regardless of when they decide they are ready to help you). Then she told me she may be helping other groups depending on how busy it was. Why did I make an appointment? Then every dress I picked on the poster, she told me she didn't have. So my girls tried on dresses that we weren't even interested in. I had four brid... read more
Business response:
Hello Taylor, on behalf of David's Bridal we would like to apologize for the frustrations we have caused you on your recent visit to our store. During our busy season our stores can have a party like atmosphere due to the high volume of customers that arrive. Even while busy we want to provide all of our guest with the “once in a lifetime” experience that they deserve. We will be sure to share your experience with our team to help to make sure all of our guests have a great experience. We would like to thank you for taking t... read more
Business response:
Hello Sarah, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
If I could give them no stars I would, my stylist left me to help another bride, she the sent someone else to help me which kept bringing me dresses that were ugly or to big. Then the manager came to help me n got called away for a issue in the front. By this time I got myself out of an ugly dress in to my clothes and told my mom lets leave. I literally left almost n tears. I don't understand why any of this happened the whole time I was nice n friendly so it's not like that's why they weren't helping me. This was my worst e... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.