This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
� wasn't the great experience it should have been.. Assistant was great at helping but as the time became nearer to closing it was clearly time to go.. I felt as if I should have gone out of town to have the memorable experience I hoped for. Didn't have any experience to hurry and tell 14 bridesmaids give your money here..
Business response:
Hello La Tasha, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
My consultant rushed me out the door. I tried on 2 dresses and she said "okay have a great day." I was in the dresses 30 seconds and she was rushing me to take them off. I'll go somewhere else :)
Business response:
Hello Carissa. We are deeply sorry that you felt rushed on your recent visit to our store. It is a company wide policy that we must keep to our appointment times, however we understand that you are making a big decision and that can take time as you decide what will bring your vision to life. We would love to have you back for another visit so you can try on the other dress you are interested in. Thank you, Ellice J.
Ordered 6 Bridesmaids dresses right after Thanksgiving. All the girls were there to be measured to ensure they received the right size, etc. dresses come in in February and NONE fit! I paid almost $200 a dress in advance for them to come in wrong! Then they wanted to charge an additional $100 per dress to fix their screw up...claim they only measure "to get a kinda about size"!! RIDICUOLUS!! Now I'm stuck with finding someone to alter the dresses at a reasonable cost!
Business response:
Hello Kara, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Due to the weather today March 14th we are closed at David's Bridal in Nashua New Hampshire
Business response:
Hello Lynn, thank you for providing an update. Cierra S.
RecommendedDue to the weather today March 14th we are closed at David's Bridal in Nashua New Hampshire
Business response:
Hello Lynn, thank you for providing an update. Cierra S.
I was a little disappointed when my bridal party went to look at dresses. Almost 3/4 of the way through looking the manager came over to assist us, I'm guessing because the girl who originally helped us probably had anxiety with all the chaos of six woman trying on 20 dresses anyhow 3/4 of the way through the girl who was assigned to us disappeared my sister sat waiting in a dress for 15 minutes waiting for the alteration lady to come see her I had to go find the manager to let her know our girl disappeared and alteration la... read more
Business response:
Hello Kimberly, on behalf of David's Bridal we would like to apologize that you did not get the attention you deserved in the begging of your appointment. We are happy to hear that overall you had a fun experience with the help of our team! It is a pleasure to hear that we were of great assistance! Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
I was a late addition to a wedding (March, and wedding is August 5th) so, not too late. I called David's Bridal the next day after being asked (end of February), and told them the wedding date, and wanted to make sure I would have a dress on time. Two different girls told me 19 weeks for Vera Wang dresses, and that I would be fine. I proceeded to make an appointment for the end of March when the bride could make it with me - at which I made sure that was OK to come at the end of March, and she said yes. I ended up going last... read more
Business response:
Hello Ashaley, We are terribly sorry to fall short in providing you with anything less than a full five star experience with our Hamilton location. We would love to assist you further and answer any additional questions you may have. If you would like to provide us with your contact information, we would be honored to ensure you find the perfect dress for the special day. (dbcares@dbi.com, Attn: Jill K - Location) Warmest Regards, Jill K
Business response:
Hello Hailey, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Very dissapointed in the service provided here. After purchasing my dream dress, myself along with my wedding party has had nothing but issues. Problems ranging from none of my bridesmaids information being imputed into the system after hours of sizing and debating on dress, false advertising of prices, to them "forgetting" to order my veil. Although the dresses are beautiful, given a do-over I would go elsewhere for a better bridal experience.
Business response:
Hello Cheyanne, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.