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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Picking out my daughters prom dress was not even close to being as stressful as we thought it would be!! Will be back next year with my youngest daughter !!
Business response:
Hello Paula, We're thrilled to hear that our Halifax team was able to make your prom dress shopping less stressful for your daughter's special night! thank you so much for sharing your amazing star rating for our team! If we can assist you in the future, please do not hesitate to contact us. (dbcares@dbi.com) Best Wishes, Jill K.
Stylist had two appointments at the same time. There was too much wasted time while we waited for another dress. She was clearly rushed. Didn't find the dress, going somewhere where staff is more knowledgeable and can didicate more time for us to pick the right dress for suck a special occasion.
Business response:
Hi Rosa, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would love for you to come back so that we can provide you with a... read more
My girlfriend and me were disappointed with the service we were receiving. The assigned person left us alone waiting Did not feel we were getting the help we were looking for.
Business response:
Hello Benjamin, we are very sorry to hear that our team disappointed your girlfriend and you. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Brittiany D). Best wishes, Jessica H.
Business response:
Hi Hallie, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
The alterations to my brides maids dress was more then the dress itself and when I came in to pick it up there was a weird arrow in a white crayon which was not there previously granted the staff did what they could to get it for me however I should not have had to come into this issue I will take my business elsewhere in the future! Not worth the money and time I invested into this dress!
Business response:
Hello Elizabeth. We are sorry to hear that our alterations costs were not what you were expecting. We at David's Bridal try to stay competitively priced so that we can best suit the needs to our guests. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. Best wishes, April B.
I found a beautiful dress and Taylor was amazing and very helpful. I did feel rushed when told I had 10 minutes left and she helped to find the dress. All selections I liked online were not available. While trying on dresses and attempting to talk to her about what I was looking for another sales lady kept interrupting me and was very pushy and rude to do so. The dress I bought I was told was discontinued so would have to purchase the size up from mine and after we left I seen it was available online in my size and same pri... read more
Business response:
Hello NIcky. We would like to take this opportunity to apologize on behalf of David's Bridal for your recent visit. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you. Thank you for sharing your feedback. We will be sure to address this with our team to ensure this does not happen again. Thank you, Ellice J.
Pretty much what everybody else wrote is how I feel too. I think we saw our consultant twice throughout the for several hours that day we were there trying to find dresses for 3 bridesmaids. I don't even think we were sized properly. I'm hoping I have better luck at a different location.
Business response:
Hello Ilene, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
My daughter and I along with my mom and niece went there today we walked in and not even a hello from either personal front desk no one even asked if we needed help while we were looking I then went up front after finding out we needed to get personal fitting room asked if I could get one another girl sharply said No another said it would be about 15 min so they called our name and the rude what that said no had us follow her no smile no how is everyone just a very miserable girl so we got our room she left never returned or... read more
Business response:
Hello Michellea, thank you for taking the time to provide us with your feedback. We apologize for the experiences you had in store. Do you know the name of the 1st associate you dealt with? If you would like to provide more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
Didn't have my size,had to order a dress that I couldn't try on and I'm told all sales are final. Seemed a little trashy inside and not very put together. I would not recommend this place to anyone
Business response:
Hello Amber, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.