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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Bad experience both times I have visited their store. Very unhelpful, rude employees.
Business response:
Hello Beth, we are very sorry to hear that you were disappointed with your experience. We take these matters very seriously if you could provide more details about your experiences in store please email dbcare@dbi.com (Subject: Attn Ross A) Thank you. Ross A
I am leaving a two star review instead of giving this place one star because I did end up finding my dress here. However, this was in no way due to the help of any of the staff on site; my experience was terrible. I had looked at dresses at another large chain in a local shopping mall before making my appointment at this location of David's Bridal in Charlotte , NC. I knew that as a woman with a fuller figure and since wedding dresses run so small, that there was a good chance that I would be wearing a plus size dress. All d... read more
Business response:
Hello Scarlett, thank you for taking the time to share your feedback. We cannot apologize enough for your recent visit with our team. We understand your frustrations and certainly do not want any of our customers to be unhappy with their visit or their purchases. If you would like to discuss this further, please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you
I went to David's Bridal wanting a great experience. That's what I expected. My consultant didn't listen to what I wanted, at all. I did NOT want a fitted dress. I did NOT want a flair mermaid dress. I did NOT want a big, formal dress with a train. That's ALL she brought me to try on. Over & over. Then I overheard her sighing & telling another consultant "she's already tried on 10 dresses." I asked her if there was a problem! She never even asked me what my budget was & never offered the sale dresses. When I STILL did NOT wa... read more
Business response:
Hello Shelly, we are so disappointed to hear that your recent experience with us was less than favorable. We strive to provide our brides with a attentive, professional, and accommodating shopping experience and we can't apologize enough we fell short of that for you. We welcome you to our website as we offer a vast selection of gowns in a variety of styles. It is our mission to give our brides a great experience as we know how important this journey is and we take that very seriously. We hope you are willing to give us an... read more
Business response:
Hi Kimberly, thank you so much for taking the time to rate your recent visit to our Ft. Wayne location. We are thrilled to see 5 stars and know that we have exceeded your expectations. Best wishes, Steven E.
Worse experience ever!! We were told because we didnt know what we were looking for she couldnt help us and we should have known what we wanted before coming to the store.. hardly spoke to us after that. Needless to say we found our dresses elsewhere, and will NOT recommend this place to other brides.
Business response:
Hello Samantha, We are so sorry to fall short in providing you with exceptional service during your visit with our Halifax store. We regret that your experience with us was anything less than rewarding. If we can assist you further, please feel free to contact us at dbcares@dbi.com. (Please add a subject- Attn: Jill K - Halifax) Warmest Regards, Jill K.
Well my cousin and I were super excited about being able to go to David's Bridal until we went just to walk around and look and we had a woman walk up to us and ask if we had checked in and we said no ma'me we don't have a appt and she replied well we don't have any appointments today and I said ok well we are just looking and so she stood and just stared at us I said are we not allowed to even look at the dresses and she replied you can make a appointment if you want to look. Since when did you have to have a appointment to... read more
Business response:
Hello Amber, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
I've been to this location 2 times in the past week (with 2 more appointments scheduled in the next upcoming weeks). Age: 29 Plus Size Wedding: 10/8/17 (in 7 months) Shopping for: Bridal gown & bridesmaid dresses My first time here, I felt like "walk-ins" received more attention (were priority) than ppl such as myself who had a scheduled appointment. I'll admit I was a bit late BUT I called and informed them, in return they told me it was completely fine and to get there as soon as I could but that they didn't have any ot... read more
Business response:
Hello Julie. We would like to apologize for any inconveniences that you endured during your visit. We will be sure to share your feedback with our team to make sure this does not occur again. We are excited to see that you were pleased with the service our stylist provided. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Best wishes, Steven E.
I went to davids bridal yesterday to help my Bestfriend shop for her wedding dress. We were so excited we made an appointment to try on a dress she already had in mind. We were assisted by Carrie however our experience was horrible. She never asked what her budget was what she was looking for all she did was grab one dress the one we showed her. We were hoping to try in different styles all within budget. We did the exact opposite I had to go gather dresses to give us options. We weren't given the attention we thought we wou... read more
Business response:
Hello Rebecca, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We realize how important it is to be part of our bride?s journey and we take that very seriously. I hope that you and your best friend will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matte... read more
we went in Saturday it was so busy which is fine but one hour and a half later I was told I have 15 minutes left which made me feel like I was being pushed out! the consultant was nice. as far as the Hurst location they are rude made me feel like they couldn't help me because I had no appt it was a Tuesday and there was 2 other brides there....and people behind the counter doing nothing.
Business response:
Hello Veronica, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,597 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.