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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The newly renovated store is such an improvement. Prices for prom dress were great!
Business response:
Hi Lorraine, we're glad you love our new look! Thank you for taking the time to compliment our store and our prom dress selection! Best wishes, Ellice J.
Initially walking in the door the hostess was very non- customer service focus! After being assigned to an awesome Stylist Alexis! Everything went up hill from there. Thankful I have faith and patient and over look some and not all people . If wasn't for Alexis I would have went else where .
Business response:
Hello Yolanda! We are sorry that your experience at the front door was negative, but glad to hear that Alexis was able to assist in making your time with us great. We will be sure to pass along your feedback with her! Best wishes, Ellice J.
RecommendedInitially walking in the door the hostess was very non- customer service focus! After being assigned to an awesome Stylist Alexis! Everything went up hill from there. Thankful I have faith and patient and over look some and not all people . If wasn't for Alexis I would have went else where .
Business response:
Thank you so much for your kind words, Yolanda. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
My niece had an appointment to try on wedding dresses yesterday. I personally did a better job at helping my niece than the associate that was supposed to be helping us. We told her what we were looking for and my nieces size, but she did nothing to help us actually try to find anything. Once we found a few dresses and my niece was trying them on, the associate never tried to inquire from my niece what she liked or disliked about the dresses. For the most part all she did was get us a room, the undergarments, and put the... read more
Business response:
Hello Trina, we are very sorry that your recent visit to our store was a sub par experience. We want every guest to feel special and well taken care of. We did not accomplish that for you and your niece and we apologize. We will be sure to share your feedback with our team to ensure we do better moving forward. Thank you, Ellice J.
Lady came to dressing room yelling at my daughter saying this is for my client get out. She told her that she was told to change in there. She started swearing and said she would be back and she better get out. I wish I was told this while we were there because I have had a nice talk with this lady. Don't ever go there.
Business response:
Hello Arthur. We are so sorry for the unprofessional behavior your daughter experiences at our Buffalo location. Please email us at dbcares@dbi.com so we can discuss this further. Best wishes. Ciara D.
Will try the Novi location instead. Too busy and not enough consultants.
Business response:
Hello Dejae, thank you for taking the time to provide us with your feedback. We apologize for the experience you had in store. This is not the type of atmosphere we would like to create in store. If you would like to provide more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
At David's Bridal, I came in with basically an unlimited budget, so lots of wiggle room to work with. I told the consultant exactly what I wanted and she came back with nothing that I said I wanted. I kept showing pictures of what I wanted and still she came back with nothing I wanted. She didn't know how to properly clip the dress if it was too big. My party was given one chair. One. So most of my party was standing. There was about 40 people back around the fitting rooms and it was insane how crowded it was. It was uncomfo... read more
Business response:
Hello Kodi, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
This was the first place I made an appointment at to look for my wedding dress, I wanted it to be a very special experience. Instead, I had to share my consultant with another bride and look for dresses all on my own. I only tried on two dresses because I was so frustrated with the lack of help, so I left. I decided to give them one more try when it came to my bridesmaids. I made the appointment. Showed up a half hour early, and they didn't take us until 15 mins AFTER the time my appointment was supposed to start. Our consu... read more
Business response:
Hello Samantha. We would like to sincerely apologize for the experience you've had with our store. While our stylist do need to sometimes work with more than one guest at a time, we never want the service we provide to suffer from that. We will be sure to share your experience with our management team. Your feedback is what helps us grow as a company. Thank you, Ellice J.
I loved my bridal experience when I picked out my wedding gown. But when my bridesmaids and I went this last time, the experience was anything but. Our consultant showed us to their fitting rooms and then vanished. We didn't see her but one other time. We had to ask a totally different consultant to help with a stick zipper. And we did most of the dress picking ourselves. She spent a ton of time however, with another group of bridesmaids laughing and joking and talking with them. I understand they were busy. But us having to... read more
Business response:
Hi Codie, we sincerely apologize that your experience with us was less than satisfactory. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would love for you to come back so that we can provide you with ... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,603 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.