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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went into this store for a fitting. I called the store to order the dress I was fitted for. The dress arrived...right size...but wrong style. I took the dress back to the store. The manager informed me that they could not take it back or exchange it for the right style because I ordered it online...which I never did..I called the store to place my order...customer service answered and ordered my dress online. Now I'm inconvenienced in trying to get this dress back to the seller...and my money refunded into my account. I ho... read more
Business response:
Hello Rachael, we sincerely apologize for the inconvenience that this has all caused you. We would love the opportunity to look further into this matter for you. If you would like to further discuss this matter, please contact us at dbcares@dbi.com (Subject: Attn: Brittiany D. ? (Insert City/Store Location)). Thank you, Christine G.
Been to the Springfield store twice completely disappointed will never go back was ignored they were overbooked we left after 10 minutes I don't believe they knew we were ever left never heard anything from them since wasn't a happy experience it was miserable obviously since I was asked several times who the bride was their not interested in women over 40 who have finally found their one and only apparently we shouldn't be getting married
Business response:
Amanda, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Ross A City/Store Location). Best wishes. Ross A.
Business response:
Hi Harmony, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Love the lady that helped me with my alterations today. Very professional and patient. Now, the -2 stars it is because the alteration are actually too expensive. 50% of my dress' value!!!
Business response:
Hello Anglea, thank you for taking the time to compliment our alterations department that helped you on your recent visit. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
I am from Loris, SC and my mother and I went today to find my wedding dress. My appointment was at 12 well just because of the person I am I was late, I didn't get there until 12:30. The consultant that was helping me had an appointment with someone else at 12:30, instead of turning me away she helped both of us at the same time. Her name was Amber Johnson, she was AMAZING through the whole process. I have tried dresses on at other bridal stores and always felt like I was being pushed out of the store after trying on a few d... read more
Business response:
Thank you for your kind words Angela, we are so happy that Amber was able to make your journey with David's Bridal enjoyable. Best wishes. April B.
This store is an absolute joke & I hate to write negative reviews but I briefly went in to browse in summer of 2016. I was only planning on doing bridesmaid dresses at the time & should have just stuck with my plan to purchase my dress from Alfred Angelou & then get the bridesmaids dresses I liked from there after a trip to try on bridal dresses. Ultimately I decided to use DB b/c I would be in Puerto Rico during the bulk of the planning phase and I like the idea of having a store close by. This has been the worst experience... read more
Business response:
Hello Cora, thank you for taking the time to share your feedback. We deeply apologize that we let you and your bridesmaids down during your time with us. So that we can look into this further for you and better assist you, please email us at DBCares@dbi.com (attn: MarQuita) Thank you, BrittianyD.
RecommendedAwesome place to go for wedding dresses and bridesmaid dresses. Great sales consultants!
Business response:
Hello Sabrina, Thank you so much for your kind words for our Winnipeg team! We are thrilled that your visit with us was no less than rewarding! If we can assist you further, please let us know! Thank you, Jill K
Came here with my daughter looking for a wedding dress. Got the worst sales associate ever who followed her own agenda, did not listen to what my daughter wanted, would go off to find accessories to a dress she didn't even want rather than offer her more dresses to try... Absolutely the WORST first experience ever ! If I could give a minus 5 it would be too generous...
Business response:
Hello Cindy, I would like to take the time to apologize on behalf of David's Bridal for the service you received on your last visit. We will be sure to share your experience with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store L... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,597 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.