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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Absolutely the worst service ever! My daughter got a wedding dress and 5 bridesmaids dresses and was treated horrible by the staff. Totally understaffed and no care at all! Would not recommend this place to anyone.
Business response:
Hello Shannon, we would like to take the time to apologize that you did not have a positive experience during your recent visit to our Orlando Park location. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our current staff capacity. Thank you, Cierra S.
My sister ordered my nieces dresses over the phone. She provided card info as well. The next day her card was charged for a tv and Xbox through Walmart. Better yet, the order was to be delivered to a store in Milwaukee. There is no proof that the associate took my sisters card info for her own use. But it is very suspicious!
Business response:
Hello Samantha, at David's Bridal we make sure that all personal information stays confidential. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn:Ciara D.? City/Store Location). Thank you, Cierra S.
I ordered a prom dress from here in February and it still hasn't come in when they said it would be in by March 7th and I called multiple times and now they say it wont come until the day before my prom date. I also had a friend who ordered a dress here the same day I did and it has already come and is already altered.
Business response:
Hello Brittany, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
Not very helpful . .or nice maybe we came to early
Business response:
Hello Desare, we are so sorry to hear that you are disappointed with your visit with us. Here at David's, we pride ourselves on providing exceptional customer service. It doesn't seem as if we meet that standard with you. We will reach out to the store to share your frustrations. We would love to have you back to provide you with a much better experience. If you are interested, please email us at dbcares@dbi.com(Attn Steven E.) Thank you, Steven E
I would have had an ok experience but they lied to me when I asked if a dress could be ordered. They said it could not be and that I'd have to buy the sample dress. When looking online later, I saw that they did have the dress in my size available and for the same price I could of bought a new dress. It is sad that they take advantage of women when they are caught up in a moment.
Okay so I've had the pleasure to visit this location two times to find the dress for my big day! The first time I went there, the service was fantastic! However, I went on a Saturday in January (the sales ladies did warn me that weekends in January are crazy) , and I didn't listen. It was crowded over whelmed, associates were double booked, and unable to give any bride the experience they truly deserve. And so with all the chaos I grabbed a dress I liked for the three she brought me . Just so I could get out of there. Ne... read more
Business response:
Hi Ashley, It's a pleasure to hear from you and know that Liz was able to make your dreams come true! We are so happy to know that we were able to make sure you have the perfect dress for your special day! It's rewarding to know that you and your girls were provided exceptional service during your second visit with us! Thank you so much for sharing your remarkable feedback for our Edmonton location! Congratulations on finding your dream dress and most of your girls dresses! Best Wishes, Jill K
David's Bridal was so HORRIBLE to me just now... I guess if you're not a bride they don't give a fuck about you!
Business response:
Hello Chameka, we sincerely apologize for the less than satisfactory experience that you received during your recent visit. We would like to hear more about your experience so that we can address and correct any issues. If you would like to provide us with additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
RUDE RUDE RUDE, and we were the only customers in the store!!!! Very unprofessional, and poorly dressed. Raven on the other hand showed up as we leaving, she was nice and presentable, though it wasn't her fault, it was too late. We came to the store on San Pedro where we were welcomed as soon as we walked in by Liz.
Business response:
Hello Linda, we are highly disappointed to hear that your recent visit with us was less then satisfactory. We always want to provide our guests with a professional, courteous, and accommodating shopping experience and we have to sincerely apologize that we fell short of that for you. We are however thrilled that Raven and Liz were nice and able to turn your experience around. We will forward your experience to our management team as all of our associates should demonstrate these same qualities for all of our customers. T... read more
I was in this specific store twice and both times I felt as if I wasn't worth anybody's time. The first night we were there, we had called and made an appointment. We walked in the door and not one person turned to even acknowledge us. It took about 20 minutes before we were greeted. The rep that greeted us was helping at least 3 parties at once and was getting flustered. We tried on a few dresses and set up a profile for my wedding. I then came back the next day, and the experience was a bit better, but not by much. My soon... read more
Business response:
Hello Danielle, we give our deepest apologies for the experience with us. We are very sorry to hear that you provided with this type of service. This is not the way we expect our consultants to treat our guests. We take these matters very seriously and we do not want this to affect such a special time. We will be sending this feedback to our store managers to ensure we work toward a solution. If you would like to discuss this issue further please email us at dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,597 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.