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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went with my daughter Saturday. We had an appointment and still waited 30 minutes for them to get to us. It was very hot in the store. We had already found dresses for her to try on by the time the stylists Diane was ready for us. We ask the stylists if she had any suggestion which she didnt. All she did was hang the dresses back up. They only had two registers open. So we had to wait 10 minutes to check out. Today they called my daughter to come pick her dress up which we took with us when we left the store. I wouldn't r... read more
Business response:
Hello Amy, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
David’s bridal has legit the worst customer service they won't do anything to help you. Online or in store they just tell you that you have to rebuy the dress online because they sent me the WRONG SIZE that I ordered online. I ordered a size bigger and they sent me the wrong size. I am never going to be shopping at this place as long as I live. What a damn sham. They expect me to rebuy the dress then ship the wrong one back when they are the store I bought it from. DONT SHOP HERE.
Business response:
Hello Goldierose. We would like to apologize for the frustrations you've had with our customer service team. We are committed to finding solutions for all of our guests. Please reach out to us at DBcares@dbi.com (attn Ellice) with more information. Thank you, Ellice J.
Crappy service. More like no service. Just a bunch of catty "sales" women standing around chatting.... walked around won my mother and a girlfriend, holding a couple dresses to try on... Zero help. Have friends who also had bad experience/same experience here. Rather spend my money somewhere small and local anyway.
Business response:
Hello Tina, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I have to say I was not happy with my appointment with David's Bridal in Fort Myers at all.. I'm Mother of the Bride, my daughter is in Mich.. where the wedding will be held.. I showed the girl what I was looking for, more in the bridesmaids area, not Mother of the bride.. so where does she take me, M of the B.. No that's not what I want.. after all that I pick what l'll try on (none of which were on my favorites) why you ask, because she couldn't find any.. anyway I tried on 3 and asked each time what colors thay can in.. ... read more
Business response:
Hello Stacy, we deeply apologize that you did not enjoy your time with us. This is certainly not the experience we want for any of our customers. We will be sure to provide your concerns to our team to ensure better service in the future. We would love to have you back for a better experience, please email us at DBCares@dbi.com (Attn:BrittianyD) if you would like to return. Thank you
I am not a bride to be BUT I want to tell you what a pleasant lunch I had with two of the employees there at David's bridal. They had nothing to gain by being so sweet and pleasant during our lunch, Patricia and Seth were talking about helping brides on their wonderful day and I could see the fulfillment and the willingness to go above and beyond to assure the day was just perfect! I hope that all of your employees are so much fun!
Business response:
Hi Robin, Thank you so much for taking the time to share how wonderful Patricia and Seth were during your recent visit. Best wishes, Jessica H.
When I went in to pick up the "brand-new dress" that I had ordered I received a dress that was a size too big and had clearly been worn and or tried on previous times. The manager there Kimmy was less than happy about the situation and took it out on me? They agreed to return my dress and get me a brand-new dress in the correct size and she made it seem as though it was my fault. I am very disappointed and still do not have my new dress! All I can say is it better be in soon and it better be the correct size this time and "... read more
Business response:
Hello Karla, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
They don't even deserve 1 star. Too bad you can't put 0. I have never had such continual bad experiences than I have with Davids Bridal in Greenville, NC. I will start from the beginning. I initially went in to look for wedding dresses, with an appointment, in September of 2016. Everything I asked for the consultant brought me the complete opposite. I asked to try on a dress on the mannequin and she told me that it was nowhere close to my size so I couldn't try it on. She kept disappearing and having to help other people. ... read more
Business response:
Hello Jessee, thank you for taking the time to share your experiences with us. We cannot apologize enough to hear of the disappointing visits you have encountered with us. This is not the type of service we expect to provide for any of our guests. We would like to speak with you further so that we can look further into this for you. Please email us at DBCares@dbi.com (Attn:BrittianyD) with your contact information. Thank you.
Went last night, after waiting 30 min was told our consultant wasnt coming. Then was told someone else would help us but she was working right now with another bride. Waiting, and ended up leaving. Not a professionally run place. I would never go and would never recommend.
Business response:
Hello Anna, we would like to take the time to apologize for the wait you experienced in your recent visit. We will be sure to share your experience with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company.Thank you, Cierra S.
Business response:
Hello Paige, We value your feedback and would love the chance to improve your experience with our Glendale location. If you would like to email us with additional contact information at dbcares@dbi.com, (please add a subject- Attn: Ciara D. - Location/City), we would love to assist you further. Thank you, Jill K
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,597 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.