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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Worst experience ever,I drive from west palm beach to coral gables for the dress nobody help us, and my daughters hear them ho suppose to help us and nobody what to I don't know so don't worry I go to another place
Business response:
Hello Jorge, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Brittiany D in the subject line. Thank you, Jessica H.
I had a great experience!! Just wish they didn't book the consultants with more than one bride at a time :(
Business response:
Hi Kacie, we sincerely apologize that we could not provide you with a full 5 star experience. We do schedule multiple appointments that may occur simultaneously however, your stylist should be assisting both parties as they may be assigned to more than one at a time. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. We would love for you to come back so that we can provide you w... read more
Business response:
Hello Maria, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D). Best wishes. Ciara D.
Went to put my order in for one of my 4 bridesmaids dresses and find out I can no longer order that dress at all. I was told that it could get discontinued but would get a call if that did happen. Well guess what not one of my bridesmaids got a call that the dress was no longer available. They tell me tonight that there is no trigger in their system for something like this unless one of the dresses had been bought. Which this was never told to any of use over 6 months ago. Then I had to pull a dress myself because they didn'... read more
Business response:
Hello Angel, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. I will be sure to share your experience with our management team so that we can improve our service. Thank you, Cierra S.
Because I wasn't trying on the big white fluffy wedding dress. The young lady assigned to me made me feel like a second class citizen. There was no bride excitement from her at all.
Business response:
Hello Charleen, we would like to apologize for the frustration that you?ve experienced during your recent visit to our Westminster store. We at David?s Bridal strive for exemplary customer service and I am crestfallen that we were not up to par with your expectations. We will be sure to share your feedback with our team and would love to have you back to one of our other locations for a better experience! If you are interested, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)).... read more
Komissa was AMAZING! if it wasn't for her I probably would not have bought from David's Bridal. I had a very poor experience at the Lubbock Bridal show. I was trying to talk to the representatives and one representative had no one else talking with her. She looked at me and completely ignored me, took her clip board and talked to other brides. I was wearing my bride shirt. Another negative experience was when I went in to browse at shapes and styles of dresses and the older associate woman, who I believe was Shelly, at the f... read more
Business response:
Hi Madeline, congratulations on saying yes to the dress, how exciting! We couldn't be happier to hear how Komissa exceeded your expectations during your recent visit to our Lubbock store. Thank you so much for taking the time to share this feedback as it allows us to improve on the service we offer. Best wishes, Jessica H.
Business response:
Hello Jess, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
I was kind of disappointed because my daughter bought her wedding dress and that was fine but she bought me a dress since I am her mom and I told my daughter after we got home to call the young lady that helped us yesterday that if I could wait for that dress because I wanted to see if I could find a another dress which I liked better. But the salesgirl said once you buy something there it is final sale and can't get a refund or exchange. That was just an hour since we had left the store. They have to order this dresses a... read more
Business response:
Hello Elida, We are terribly sorry to fall short in providing your and your daughter with a rewarding experience with our South Austin location. We would love to assist you further to ensure you are in love with your dress for your daughter's special day. If you would like us to assist you further, please email us at dbcares@dbi.com, (Attn: MarQuita D- Location) with your contact information. It would be an honor to ensure this time is special for you and your daughter. Best wishes, Jill K
Business response:
Hello Ashlee, Thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Cierra S . Thank you, Cierra S.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,597 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.