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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I've never been sooo insulted in my life...thanks for giving me the stare down employee at David's Bridal along with the comment "Wow...I don't think we have anything that will fit you...what are you a 00?!?." This was before i even started picking out dresses to try on... To add on to the terrible service, she asked me to pick out 5 dresses i wanted to try on and she only pulled 1/5 and the rest she picked herself and they were all types of dresses I DIDN'T ask for. I will not step foot back in your store that's for damn su... read more
Business response:
Hello Sarah, we deeply apologize that we let you down during your time with us. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Marquita D) Thank you, Steven E
Business response:
Hello Zachary, thank you for your rating. We are so sorry to see that we were not able to provide you with a 5 star experience. Please email us at DBCares@dbi.com (Attn.Marquita D) with more information on how we can better assist you. Thank you Steven E.
Giving them a 1 is actually good!! That place has messed up 2 times for my friends wedding first it was her vail then bridesmaids dresses and tried to charge her the difference for their drew up. Very rude to her on phone don't think they have a clue as to what's going on. Friend picked up my dress 2 weeks ago I got an email saying it was in today. Wow. Never again will I go to this store again!!
Business response:
Hello Julie, we are very sorry to hear that you were disappointed with our service. We apologize our consultant didn?t provide you with the type of service we strive for. We will utilize this feedback as training for our stylists. If you have any questions please email dbcares@dbi.com (Subject Attn. Ross A). Have a great time at your event and best wishes. Ross A.
Thank you for the awesome experience Laura!! I hope to be back later today�
Shades of "Pretty Woman"... my daughter went there today to buy a wedding gown and none of the sales staff bothered to greet her or offer to assist her in any way, so walked out and took her business elsewhere
Business response:
Hello Susan, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Jessica H. ? (Insert City/Store Location)). ... read more
I went to the Feasterville store tonight - with an appointment - to shop for a gown for my son's wedding. The service was horrible! Despite the fact that I scheduled an appointment, no one wanted to be bothered helping me. Thank goodness I had a friend with me who looked for sizes and helped me with colors, etc. The woman who checked us in seemed much more concerned with preparing the store for closing than she was with helping me. I will NEVER shop here again!
Business response:
Hello Beth. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (attn: Ellice J) so we can set you up with a more personal appointment. Thank you, Ellice J.
Honestly I went into this store when I first got engaged to look for dresses for my bridesmaids. The women there just told me to look at the dresses and that was it. No one ever came to see if I needed help or check on me and the store was completely empty. They even wanted to charge for something as simple as color swatches. I have received those complimentary at every other bridal store I have been to. I walked out and never intended on going back in. Last night I decided to give them another chance... I regretted my decis... read more
Business response:
Hello Emily, we cannot apologize enough for the inconvenience that this has all caused you. We have notified the store that we do not have a policy in regards to anyone bringing in their dress from another location. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at... read more
I had such a horrible experience when I went to pick bridesmaids dresses I knew I didn't want to buy my own dress from there so I cancelled my appointment. I was so happy my bridesmaids decided to go with a dress from another place. I decided to give them another chance and purchased my mothers dress from here. We ordered it because the dress in the store was torn. They told us it would be in march 3rd. We called before visiting the store and they then said it would not be in until April 4. We let them know that was not acce... read more
Business response:
Hello Myah, we apologize for your frustration. We would like to reach out to you regarding the details of your store visit. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ellice J City/Store Location) Best wishes. Ellice J.
Just an FYI for all that are looking for dresses, wedding dresses, bridesmaids dresses. DO NOT GO TO David's Bridal (Paramus). First, i ordered my dress and they told me it would be 4 months and it was only 2 weeks to get in which is fine. Then I go to alterations and the woman Daniela was very helpful and knew what she was doing. I came back to try it on and they RUINED my dress! And had to "try" to fix it. Then I go back again and they didn't even touch the button that needed to be fixed (still had safety pins on it) and t... read more
Business response:
Hello Laurencia. We are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Brittiany D). Best wishes. Brittiany D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,561 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.