This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I had set up an appointment to get my wedding dress from David's Bridal. The consultant had some trouble finding my dresses that I had saved and wanted to try on. She was great about getting me the dresses, but the experience was not what I had expected. As a Bride, you want to feel special and pampered on that day you go shopping, it was busy and chaotic and I was fortunate to have my mom and sister there to help me make the decision on my dress. I also was not happy the day I went in to get my Bridesmaids dresses. We had 1... read more
Business response:
Hello Stacy, we are very sorry to hear that you were disappointed with your experience. However this does not excuse the type of service you received. We are extremely sorry you have had this experience with us. If you would like to provide more details of your experience or would like return visit please contact us at dbcares@dbi.com (Subject Attn. Ross A) Thank you.
I saw my consultant at the beginning of the appointment and only saw him a few more times toward the end. My friend ended up pulling dresses for me. We didn't get to have the platform to try on dresses I had to stand in front of a mirror and people kept walking in front of me. Toward the end another lady helped out, but instead of pulling something closer to what I liked she nudged me to go see if the dress could be altered to what I like instead of pulling more that might fit what I wanted. Overall this was not a great expe... read more
Business response:
Hello Whitley. First and foremost on behalf of David?s Bridal we would like to apologize for your recent visit to our store. Our number one priority is to ensure our guests have a wonderful experience and we are disappointed that we did not provide that for you. We appreciate you taking the time to share you experience. It allows us to see where we can grow as a team and as a company. We will definitely share your response with the appropriate parties. We would love to have you back for a more personal experience. If you wou... read more
After a terrible experience at a different David's Bridal, I took a chance and made an appointment at the Woodbridge location. My consultant, Fettouma, was wonderful. She listened to what I was looking for and pulled dresses based off that. She accessorized the dresses, which helped me visualize what it would look like the day of my wedding and at my venue. While I didn't purchase a dress that day, I'm looking forward to returning with my parents and having them meet Fettouma since they were with me when my first David's Bri... read more
Business response:
Hello Victoria, nothing can make us happier than to hear that you were willing to give us another chance and it turned out to be wonderful. Thank you for sharing your experience with us and we look forward to your return. Best Wishes, Steven E.
Very disappointed in the lack of help that we received today at this location. We walked in without an appointment hoping to just browse the first communion dress options. We were treated as if we were an inconvenience from the beginning. Then, the employee chosen to assist us was not helpful and stood outside the dressing room assuming we weren't in need of any help getting into the dresses. The quiet whispers and rolling of eyes from the ladies at the front desk were extremely unprofessional. Needless to say, we will not b... read more
Business response:
Hello Kendall, thank you for taking the time to provide a review of your visit. This is not the type of service we expect to provide for any of our guests. This is very concerning to us and we will be forwarding your feedback to our management team for further action. If you would like to discuss this issue in greater detail please email us at dbcares@dbi.com (Subject: Attn Ross A). Congratulations and best wishes. Ross A.
I would never recommend this store to anyone. When we went for a bridemaids appointment, they lost our appointment and had to "squeeze us in." The lady helping us was nice, however she continued to remind us that she was helping multiple other brides and wouldn't be able to dedicate much of her attention to us. The bride picked out the dresses she wanted us to try on and the consultant was quick to bring them to us after she took our measurements. I tried on the size she gave me and it fit perfectly. I agreed to order in t... read more
Business response:
Hello Shayna. On behalf of David?s Bridal please accept our most sincere apology. Our goal is to make sure every guest leaves well taken care of, and it does not sound like we lived up to that standard. I will make sure to share your feedback with our store. We would love to speak with directly to find a solution to this issue. Please email me at dbcares@dbi.com (attn: Brittiany D ) with your contact information so that we can do so. Thank you, Steven E.
I didn't like the fact we had an appointment and our lady was booked with 2 different parties. She was nice but half the time we just stood there waiting for her to pull more dresses while she was with the other party. I felt like we were being treated as walk ins and didn't have the full attention or help as we should have. Also the lady didn't even write down our dress numbers so we had to figure them all out. It just wasn't personable and I felt like we did our own dress hunting without help. I wouldn't recommend this loc... read more
Business response:
Hello Lindsey, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. This is not the type service we expect to provide. We would love to have you return for a better experience. If you are interested in returning please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Congratulations and best wishes. Ross A
Unbelievable experience. They overbook appointments. We had a stylist who was overworked and clearly not able to perform her duties. Two changing rooms between 5 bridesmaids and 1 flower girl. Majority of the dresses we couldn't find in our sizes because there had to of been at least 60-80 other people trying on dresses too. It was wall to wall ladies at the clothing racks. We couldn't all enjoy each other because most of us were dealing with nowhere to sit, anxiety and claustrophobia. Not to mention there were no mirrors in... read more
Business response:
Hello Deborah, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. This is not the type of environment we intend to provide for any of our guests. Our stores can get very busy and intense especially on the weekends. We never turn away any guests so stores can be very congested with walk-ins and appointments. We would really love the chance to bring you in when our store isn’t as busy. If you are interested in returning for a bette... read more
Business response:
Hi Genia, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
It was an okay experience. Really bothered that a lot of other places offer a discount after four bridesmaid dresses and Davids wouldn't offer anything to us
Business response:
Hello Tara, Thank you for sharing your valuable feedback with us. We are sorry to fall short in expectations during your visit with us. If we can help to assist you further, or answer any questions for you please let us know. (dbcares@dbi.com Attn: Jill K) Thank you, Jill K
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,485 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.