This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Bryan Jones is the man at David's bridal ft Myers �
Business response:
Hello Jessica! We are thrilled to hear that you enjoyed your time with Bryan! Best Wishes, BrittianyD.
I was engaged to be married and my wedding was called off. Had my dress, all the girls had theirs. Never used, tags on no alterations... I am now engaged to someone and asked the managers if i could still come in for final alterations on my dress and to have it cleaned. I also have my maid of honor who needed her dress 1 size bigger since she had a kid. And they told me it would be no problem. They were in the system however it was a closed out event i was told we could open a new one and she could exchange her dress for my ... read more
Business response:
Hello Crystal, we are so sorry to hear that we let you down during your time with us. We would like to speak with you further as to better assist you. Please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
I had a terrible experience here! The consultant left me in my dressing room alone for awhile, so I called my mom to see what was going on. When the lady (I won't say who) - came back in with a dress that was a million sizes too big she said "well YOURE needy" ... all because I called my mom to see what was going on. Poor customer service.
Business response:
Hello Kelly, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. CiaraD) Thank you.
Found the dress finally but not fond of the consultant at all. After telling her exactly wht i wanted and trying on "all" possible chocies and decide in one she then tells me its 20 weeks to wait for the dress. Um thats two weeks before my wedding and then i have to have alterations which take 4 weeks so after my wedding. She waited til i was pissed off and walking out with no dress before finally bringing me a dress i had been decribing the whole time and that was in stock for me to take home same day. When she said all opt... read more
Business response:
Hello Shaina. While we are happy to hear that you found your dress, we are saddened to hear that you did not enjoy your time with us. We at David's Bridal want to create that once in a lifetime moment for all of our brides, and we apologize if we did not do so for you. We will definitely share your experience with our team to ensure situations like this do not occur again. Thank you for your feedback. Best wishes, Ellice J.
My son's fiance and I went into the Millcreek Mall, Erie PA store. We were greeted with, "Do you have an appointment?" We were both too stunned to speak. After stammering out that we just wanted to look around for a wedding gown, the woman said not to take anything off the rack. We were to get her if we wanted anything. That was less than inviting. We did look around, but the mood was already set. We left after 10 minutes even though we saw a couple of dresses that would have been worth checking out. Went for a pedi instea... read more
Business response:
Hello Mary, we would like to take this opportunity to apologize on behalf of David's Bridal for your recent visit. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
My daughter and I went to the Dayton mall store today for a wedding dress. We had an appointment for noon, but obviously so did 200 other people!!! The store was so crowded there was not room to stand!!! I understand buying a wedding dress is a special occasion,but there is no reason to bring your whole family and every cryng hungry baby you can find!! David bridal should limit the amount of people you can bing. We stood huddled in a corner not even able to open our fitting room door all the way. The sales lady "Becky" was ... read more
Business response:
Hello Angie, we are very sorry to hear that you were disappointed with your experience. Our stores can get very busy at times especially this time of year. However this does not excuse the type of service you received. We are extremely sorry you have had this experience with us. If you would like to discuss this issue further or have any questions please contact us at dbcares@dbi.com (Subject Attn. Ross A) Thank you.
Horrible service. Asked where mother of the bride dresses were & woman just pointed. Zero help whatsoever. Will visit Monroeville store instead.
Business response:
Hello Ashley. I apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate ... read more
I made an appointment with David's Bridal from one of the bridal shows. I showed up yesterday with my bridesmaids for our appointment and they didn't have our appointment in the book. We were taken as a walk in, the consultant was not helpful with my girls and finding dresses. My friend asked if she could make payments on her dress and was told no. Come to find out, it is possible to make payments and put your dresses on hold. Not to mention her dress was ordered in the wrong size.
I not only did I have one bad experience at the Richfield Davids Bridal in MN, but two terrible experiences. The worst was shopping for my bridesmaids dresses. We had an appointment and our consultant Shannon was extremely rude and unhelpful. She basically told us our appointment was over and that she had stayed an extra 45 minutes past her shift to help us and made us feel terrible for taking our time to decide on the dress. I helped all of my bridesmaids get in an out of their dresses myself and she was no where to be foun... read more
Business response:
Hello Najuma, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,448 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.