DeSitter Flooring's cover image
Claimed

This profile has been claimed by the business owner or representative.

DeSitter Flooring

4.9
  • Home Services
  • La Grange, IL

About this business

Home ServicesCarpetingFlooringTiling

DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs. 

Location details

1 N Kensington Ave, La Grange, IL, 60525, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 8:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 8:00 p.m.
Fri9:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.91,329 reviews
Select a rating
Joseph C.'s profile image
7 years ago

The I stallation was great. My Salesman Steve was wonderful. I am a Desitter customer. I am going to finish carpeting the two bedrooms that are left to do. I am extremely pleased 

Business response:

Joseph - We are happy to hear that you are satisfied and look forward to working with you on your next project! Our customers often become repeat customers and that's one of the reasons we are considered successful. When the service and products are of good quality, your customers will surely choose you time and again and we appreciate it! Katie R. - Client Services  

Lori H.'s profile image
7 years ago

We had carpet installed in three bedrooms. Everything from the help Paul Massey gave us in choosing the right carpet, to the scheduling and installation. It all went extremely smoothly. Could not have had a better experience with DeSitter. Would recommend them to anyone. 

Business response:

Lori - Paul, like our other sales associates, dedicate their time and energy and put forth a lot of hard work into each one of their customer's orders. We all work together as a group to ensure that the entire process will flow as smoothly as possible. We appreciate your business! Katie R. - Client Services  

Autumn G.'s profile image
7 years ago

I have had 3 rooms carpeted with DeSitter and a few repairs to installed carpet thanks to our fur babies. Their commitment to customer detail is What sets them apart. They truly listen to your goals and concerns and make recommendations based on what will be best for you within your budget. There is no hard sale or sense of urgency. I recommend them 100%. 

Business response:

Autumn - The staff at DeSitter always has the customer's best interest in mind and will never try to pressure or force any decisions on them. That's not the DeSitter way. We take into account the customer's needs and specific situation in order to find the best product and service for them. Thank you for allowing us to help you! Katie R. - Client Services  

JIM R.'s profile image
7 years ago

From the store visit with Terry to installation day.Everything went smoothly and the carpet looks fantastic.As always Desitter is our choice for tile and flooring. 

Business response:

Jim - At DeSitter, we always try our very best to make sure that the entire process is a smooth and problem free one! If there's ever any complications, we take care of it right away. Thank you for your continued support. Katie R. - Client Services  

Martin C.'s profile image
7 years ago

Installers were efficient and courteous. Carpet was installed in two days , allowing us to replace our stuff. Would reccommend DeSitters. 

Business response:

Martin - At DeSitter, we understand that our customers have busy lives to tend to and can't have their homes in disarray for too long. Due to this, we try to schedule installations as soon as possible and complete them quickly as well. We thank you for choosing DeSitter! Katie R. - Client Services  

Maureen B.'s profile image
7 years ago

Very easy, un-complicated, great job... 

Business response:

Maureen - At DeSitter, we don't feel that purchasing new flooring should be difficult for the customer, at all! We try to maintain a simple process that includes a free measure, in-store or in-home consult, ordering samples, free estimate and hope that leads to an easy purchase, and fast and professional installation! We are happy you chose DeSitter. Katie R. - Client Services  

TIMOTHY M.'s profile image
7 years ago

The installers arrived on time. They disassembled beds, moved furniture, and put everything back in place once the carpet was installed. They cleaned up everything as well. On top of it, the carpet looks great. Karen was a pleasure to work with in selecting carpets and facilitation of our 2 phased install. 

Business response:

Tim - At DeSitter, we have some of the most dedicated and hardworking installation crews and we are glad you were able to see that during your install. Karen and our other sales associates invest a lot of time and effort into their jobs with their customers and that's what really sets us ahead of some of our competitors. Katie R. - Client Services  

Lisa f.'s profile image
7 years ago

Fast, great price, selection and service. Beautiful showroom. 

Business response:

Lisa - Many of our customers do not realize just how many products DeSitter offers. The selections in our showrooms often surprise people, which is why we encourage our clients to come on by and visit, take home samples and ask all the questions that they may have! Thank you for choosing DeSitter. Katie R. - Client Services  

Laurie J.'s profile image
7 years ago

I have bought 6 rooms of carpeting and a wood floor from DeSitters over the past 4 years. We bought stain resistant carpets due to our pets, and are amazed at the quality. No stains whatsoever. The employees are knowledgeable and extremely pleasant, from the sales associate to the person who measures to the installers. 

Business response:

Laurie - First, thank you for your continued support of DeSitter! We love when our customers return to us as it shows us that we've done a good job and are a company that you can trust! Our stain resistant carpets and rugs are perfect options for those with furry friends and small children at home and we encourage our customers to check them out! Katie R. - Client Services  

Frequently asked questions about DeSitter Flooring

How is DeSitter Flooring rated?

DeSitter Flooring has a 4.9 star rating with 1,329 reviews. 

When is DeSitter Flooring open?

DeSitter Flooring is closed now. It will open tomorrow at 9:30 a.m.