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Detroit Axle

3.5

About this business

Location details

2000 Eight Mile Rd, Ferndale, MI, 48220, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.511,286 reviews
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Pauline L.'s profile image
Pauline L. 
9 months ago

DON'T DEAL WITH THIS PLACE ONCE THEY GET YOUR EMAIIL ADDRESS THE FLOOD YOUR COMPUTER WITH THEIR ADS 

Business response:

Thank you for providing your feedback and letting us know about this issue, Pauline. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Alex B.'s profile image
Alex B. 
10 months ago

I bought a part from this website that showed 4.9 stars for Detroit axle. I first called them complaining about how the part is damage and doesn't work well. when I started driving straight nothing would happen but when I would turn left and right it would start making clicking noises. they said they can't help me but to send a picture of the part but it's already installed. then they told me to get a manufacturer's approval for the warrant. So I'm writing this review for the ones checking them out before shopping at their w... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Alex. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Brian R.'s profile image
Brian R. 
10 months ago

It's pretty Sad That a company can't stand behind there product, the really Sad part is that Neither the company that I purchased through or Detroit Axle will stand behind the product That was sold. The Control arm set I purchased for my 2021 GMC should be recalled, I have had them installed 3 weeks and My car has better dance moves then most professional dancers every time it hits the slightest bump in the road. I HOPE PEOPLE READ THIS and Heed my warning. I know this is only one product made by Detroit Axle but if this is ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Brian. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Steven S.'s profile image
Steven S. 
10 months ago

Purchased your brake pad and slotted rotor set for my 2013 BMW 128i thru Parts Geek.com. Firstly, in the kit supplied I was sent DOT 3 brake fluid when the vehicle takes DOT 4...Secondly, The rotors supplied were for a truck... Thirdly, the BMW mechanic doing the install indicated the parts supplied were NOT superior in composition. I was actually ashamed. Sorry but this should be valuable feedback for you. PartsGeek.com obviously sent the wrong brake kit to me but regarding the quality of the parts, just fyi.  

Business response:

Thank you for providing your feedback and letting us know about this issue, Steven. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Cat K.'s profile image
Cat K. 
10 months ago

Apparently they're shipping department is a mess I don't know about the quality of their product because I can't seem to get it so Detroit Axle is like the dodo it's a thing of the past for me not a very solid business plan maybe the CEO can pay attention to a shipping department and all the complaints and reviews and actually put his company on track to being something great but I'm not seeing it 

Business response:

Thank you for providing your feedback and letting us know about this issue, Cat. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Mark A. J.'s profile image
Mark A. J. 
10 months ago

I have been ordering Detroit Axle parts for years now, normally from their ebay store but this time directly from the website. I'll say first that Detroit Axle parts have always been top notch, this review is not about parts quality. The parts I ordered have been lost by FedEx, they've been at the Grove City OH facility for three days and now showing the dreaded yellow exclamation point on the tracking. After explaining to the man at Detroit Axle how urgently I need this car up and running, all I got from him was, well, can'... read more

Alicia R.'s profile image
Alicia R. 
10 months ago

IF i could leave a 0 star review i would. As the website says up top before you click on ANYTHING, FAST FREE 2-DAY SHIPPING ON ALL ORDERS. I placed my order December 6th, and had not seen any movement with tracking. I just called today, December 12th to ask where my part was, and was told it had not yet shipped as the part was out of stock. And that all orders EXCEPT FOR AXLES AND RACK AND PINIONS fell under the 2 day free shipping promise. What a joke. I needed that part. And they didn't even have the decency to call/email ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Alicia. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Vegan S.'s profile image
Vegan S. 
10 months ago

The worst parts . dont even last a year for parts that should last 200000miles  

Jon M.'s profile image
Jon M. 
10 months ago

ABSOLUTE DOG SHIT PARTS THAT WONT EVEN LAST A YEAR 

Business response:

Thank you for providing your feedback and letting us know about this issue, Jon. We aim for five-star performance and apologize for your negative experience. Please get in touch with us on (888) 583-0255 and we'd be happy to help you out. Detroit Axle 

Frequently asked questions about Detroit Axle

How is Detroit Axle rated?

Detroit Axle has a 3.5 star rating with 11,286 reviews. 

When is Detroit Axle open?

Detroit Axle is closed now. It will open tomorrow at 8:00 a.m.