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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Oder was not shipped out on time like they said it took a week and a half to get my order shipped out an never once got a email or any type of notification that the order was delayed will not order from them again
Spoke to representative about undelivered order and claim, he said the company policy is that no refund will be provided if FedEx "confirmed the order was delivered to the right location". There's nothing he can do after that. And that's wrong. It wasn't delivered to the right address. I didn't receive the package. Fed Ex provided photos of the location where the order (box) was dropped off by their staff, but the picture is NOT in my building. I have provided pictures of my building lobby, which are totally different from ... read more
WORST PLACE EVER!!! I ordered a Rack and Pinion for my Lincoln MKZ on September 20th. Tracking information email sent same day, saying item shipped. I tracked item every day, and FedEx showed "label created" I called on Tuesday the 22nd and I was told there was a problem in the warehouse and it would go out that day. Wednesday, still no movement per tracking number. I called back and was yet again told a problem in the warehouse but was assured it would be delivered soon. Friday it was delivered, woo-hoo... Except I was in t... read more
Esto no sirve yo compre unos amortiguadores y salieron malos los 4 no sirve
This garbage is useless. I bought the suspension for my car and it is useless and they do not replace anything.
Bought parts on eBay, The wrong parts were sent due to Detroit axles listing being wrong. Blamed me for ordering wrong parts but dealer got the right ones. Refuse refund because I didn't install right away, so offered to take back after charging me a restocking fee for their mistake. I lost $238 and Detroit axle lost a professional mechanic as a customer forever. Dumbest deal I have ever seen to save a few bucks and not take of their customer. I requested my contacts supervisor at Detroit Axle to contact me but of course no ... read more
ordered 2 calipers 10 days ago. haven't gotten an update. tried to call. sat on hold for over 10 minutes before speaking to anyone. then the guy that answered gave me the run around and by the end of the phone call I still had all of the questions I began the call with. thought this company was awesome until this. fed ex tracking number still says parts are sitting at their facility in Ferndale. what shame as I am typically a very loyal customer. hopefully one day i get my parts but they definitely wont get my business after... read more
I ordered the 12pc Front Lower Control Arms Wheel Hub and Bearings Suspension Kit #80028-12 | 10 Year Warranty on March 31, 2022. The passenger side Lower Control Arm broke 6 months ago and the driver's side Lower control arm broke yesterday. The OEM parts lasteed 15 years, but Detroit Axle parts last 2 years?? That is unacceptable. I called to request a refund and was denied. I have been blessed that I was not driving at a high rate of speed when these parts failed. Dettroit Axel did provide a replacement for the passenger ... read more
Terrible customer service. NO response to two emails, NO one answers phone after being on hold very long time. DO NOT USE
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,146 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open at 8:00 a.m.