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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I ordered a rack and pinion. I never received it , all I got was the run around from zac and Bert. They kept telling me it was on the way despite the tracking only saying “Label created “ no movement all all. I ordered on 8/30. Delivery expected for 9/3-9/7 it’s 9/16. I had to call AGAIN for my refund,, this place is a joke
If I had a chance to give zero start rating I will have done it. I order a part believing on their 2 day shipping and guess what? it has been a week and the parts have not even left the warehouse. I have called them and even send them emails in regards of my order. I will leave it up to anyone buying from them, risking their parts being over a week late.
Recently purchased pair of c/v axles, hubs, and lower ball joints for my Tacoma from DA. Even though I was impressed with the quality of the parts received, unfortunately the shipping route went from Michigan all the way to Texas then to me in Virginia. By the time the shipment reached me which took a week, both hub seals had been damaged having not been protected properly to the point they could not be used. For time’s sake, I had to repurchase them locally. DA has not responded to my email asking for assistance.
I have purchased a lot of parts from Detroit Axle. Parts are great but it seems like shipping is getting slower with every purchase. I used to order parts on Monday and get them on Wednesday. Now it is 6 or 7 business days. I'm gonna have to start looking for different suppliers. No complaints on the parts!
If I could give them a 0 I would this is the most awful place I've ordered parts off of it is supposed to be 2 day shipping I'm on 7 days and still haven't received my parts I've had to contact customer service several times to get updates on what was going on the order showed completed and label created but after several messages they finally tell me that they are delayed due to a lack of part I ordered and didn't communicate to me so it took me calling them today and arguing them to figure it out that it somehow shipped to... read more
If I could give this a zero I would scammed me I purchased a rack and pinion from them and never received any response on if my order was shipped off or not. I called and spoke with someone that had a heavy accent when informed me my order was shipped I let him know I called FedEx and they let me know the company only made the ticket never gave the package to FedEx I then was hung up on that was 09.03.2024. I tried calling back of course no answer, I waited two days to see if anyone would contact me nothing, so I took it upo... read more
Their website says two days on all parts for shipping. My order #1142600 still has not shipped. I ordered it on 9/3/24 and the money was taken from my account and the part still has not shipped, and it is 9/6/24.
After buying slotted/drilled rotors and brake pads for two of my cars, one started grabbing and squeeling. I spoke to an agent. She could barely understand me and was very unprofessional in her help. Finally after she disconcontected the call, I called back she offered to do the warranty for 71$ shipping cost. The website says 10 year warranty. Companys don't charge to apply warranty. She assured me this was only for shipping, I tried to tell her warranties are not paid they are a way to correct a problem. When the associate... read more
I ordered replacement brakes for my van on the 15th it's now the 3rd of the next month. They are playing games and won't ship my products they keep making excuses. They caused me to muss taking my daughter to her first day of school I highly recommend searching somewhere else for your parts. I've been asking for a refund and they won't even do that scammers from another country buy from USA company's and support our country so sick of the scammers
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,145 reviews.
When is Detroit Axle open?
Detroit Axle is open now. It will close at 6:00 p.m.