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Dialpad Ai Voice

4.6

About this business

Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs. 

4.62,145 reviews
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Verified Reviewer 
5 years ago

Incredible for business use! Pros: I love having my personalized work phone number and the ease of use. Having the app on my desktop and on my phone makes my business life much easier. Cons: I don't love how on my phone the contact in dialpad doesn't show up when in rings. It'll just show the number so unless I have my phone out and looking at it when it rings, I won't know who's calling me. But that's really my only hang up. 

Shailja T.'s profile image
Shailja T. 
5 years ago

Office phone, you have it ! Pros: 1. It's a cloud based system, it has both computer based and andriod/ios based application. 2. It comes with quite some update options from time to time, so it gets better. 3. It has got features of call recording, conference calling etc., which is quite good. 4. Also it is affordable and reliable. 5. You have all the contacts set up in a good manner. Cons: 1. There is some delay that is observed sometimes from when you say and when it is heard. 2. The features may somewhat differ from andro... read more

Stephanie M.'s profile image
Stephanie M. 
5 years ago

Professional Privacy Option for Business Calls Pros: The option to connect your phone number to a call forwarding system to protect your personal phone number makes business calls a breeze. This enables our employees to utilize their personal phones while protecting their personal number instead of purchasing work expensed phones for each employee. There are features that allow voicemails to be left via email and calls directed to specific individuals. Cons: I have experienced times where there is no alert that I have a miss... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

I Love DialPad but they are going up in price.... Pros: Originally I was in love with the price... (started with dialpad when they had a "free" plan). Recently started using dialpad again and still love it. My favorite feature is the ability to text clients. Many client use their mobile device and it is definitely convenient. Shared view of calls help tremendously. There is no need to ask a co-worker, did they speak to a client or has a client called. The ability to see that information is at your finger tips. Cons: The cost... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Useful Calling Software Pros: -Easy to use and manage -Reliable -You're able to record calls -Onboarding new employees is simple Cons: Very rarely does there come a time when this happens but reporting can be limited. I also suggest having great internet speeds for Dialpad to work to the fullest. Overall: I have used many different phone systems and Dialpad is the best. It's so easy to run and manage. 

Jonathan T.'s profile image
Jonathan T. 
5 years ago

My Computer (and mobile) are My Business Phone Pros: I am a HUGE fan that my dialpad number rings on my computer AND my mobile phone. This makes it really easy to make sure I am available for calls and ready to help customers. Cons: There have been a few times where the audio hasn't connected properly to my headset, but there's a decent chance it's been user error. Overall: I'm very happy with Dialpad. We use it for all our employees' phones. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

All in one package Pros: From one place, you can attend official meetings, team conference calls, chat with team members. Moreover, You can use it anywhere either on mobiles or laptops. Dialpad has made it easy to switch calls from one system to another. Cons: As a user there is nothing that I dislike about dialpad. 

Tristan D.'s profile image
Tristan D. 
5 years ago

Solid VOIP, easy to use the soft phone. Not great support. Pros: The soft phone was easy to use and the experience was great on a Chromebook. Cons: There were plenty of service issues. Lots of dropped/low quality calls. Overall: Cloud-based systems are important to us so we wanted something that we didn't need to manage ourselves or host somewhere. The rapid development and release of UX improvements and apps from the Dialpad side also help. Reporting was also really important to us so that we could keep visibility of our sa... read more

Sean S.'s profile image
Sean S. 
5 years ago

A quick and easy way to set up a phone system Pros: - Easy to set up - Easy to transfer/forward calls - A great way to manage calls coming in from customers Cons: - Have to set up a Dialpad account for each user 

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How is Dialpad Ai Voice rated?

Dialpad Ai Voice has a 4.6 star rating with 2,145 reviews. 

When is Dialpad Ai Voice open?

Dialpad Ai Voice is open now. It will close at 6:00 p.m.