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Dialpad Ai Voice
- Telecommunications
- San Ramon, CA
About this business
Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs.
The most advanced and affordable option out there Pros: 1) Works on ios/android, computer, and desktop phone. It works well on all the devices I use. 2) You can transfer calls between devices. 3) Each month it gets increasingly better with regular software updates. 4) Simple management of our team phone numbers and departments. 5) It allows for better general office number handling. Cons: 1) When switching from wifi to cellular LTE the call often drops or has issues for a bit (ie. leaving the office, with HD calling enabled)... read more
Great but not spectacular Pros: I like that it syncs contacts with Salesforce and LinkedIn. I like that it links up to my phone. I like the new text transcriber. Cons: It is not always consistent or reliable about logging outreach efforts back to Salesforce so you have to do dual entry and it's not clear why. It also doesn't log text messages or what was said in the texts. It doesn't tell me who is calling when it rings through my phone. The text transcriber is pretty inaccurate. I don't like that I can't use emojis on the d... read more
End-all for hosted phone / fax Pros: Dialpad is one of the newest VOIP providers and feels that way- their design and feature set always seem to be a couple steps ahead of their competition. They pushed the softphone-forward model from launch, making deskphones a less preferred option. They integrate messaging fairly well into the app, and include all their features at one pricing tier instead of nickel and diming for upgrades. The app is upgraded at least weekly with tweaks or new features. Cons: The interface still needs a... read more
Needs Improvement Pros: Convenient product for our company, easy to track who responds to messages/calls. Cons: Buggy sometimes- tends to only call 1 phone per phone number at times and difficult to navigate settings.
Great product for the price. Pros: It's easy to use, sounds GREAT, easy to admin, great product for the money, until you start adding additional features. Most businesses can use the standard version and be perfectly happy. Cons: We run a call center, that package starts getting pricey. There are a few features that I wish were included in the base package, but the standard package should work fine for most small businesses. Overall: Fantastic. We've tested countless other phone systems and this one is so easy to use and man... read more
Great Product Pros: We are able to use the software from multiple devices and is super light weight Cons: There is nothing to not like about the software Overall: The perfect tool for remote sales teams.
Happy customer Pros: The flexibility and features are night-and-day better than the phone system we replaced. Ability to have phone calls to the office phone ring on our mobiles when not in the office is a favorite, as is ability to block calls from unwanted numbers. We love being able to start a call on one device and in one click move it to another -- like taking a conference call on the desk phone, and when it runs over schedule, move it to my cell phone so I can walk away but stay on the call. Cons: Porting numbers from ... read more
Dialpad Review Pros: Easy to use. Has company directory. Connected to gmail. A lot of companies related to our business use it. Best PRO is option to use messages. Cons: Sound compared to other softwares,. Compared to Skype# it is much more quiet, sound sometimes it not clear, a lot of lag occasionally. Not seeing missed calls pop up. Freezing all the time. Sometimes unable to make phone calls. Overall: Our company is mostly satisfied (on the good days). But since we have 200 users we would expect it to be working more effic... read more
Great software Pros: Ease of use is great. Ability to transfer calls between platforms is really nice. Integrating text and voice into one app is great. Cons: Its little expensive. If you have a team, the cost really adds up. It could use more features on call routing and auto attendant. It has them but it feels pretty basic without many features. For a single user, this solution is great but for a mid size team, I think it would get a little questionable and not sure it has all the features needed.
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How is Dialpad Ai Voice rated?
Dialpad Ai Voice has a 4.6 star rating with 2,148 reviews.
When is Dialpad Ai Voice open?
Dialpad Ai Voice is open now. It will close at 6:00 p.m.