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Dialpad Ai Voice
- Telecommunications
- San Ramon, CA
About this business
Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs.
Dialpad - A Pretty Good Service Pros: Running our phone line through our computer has been a great asset. Cons: There are a few difficult to find use things about Dialpad. It is hard to find the messaging sometimes and does not default to the most recent phone calls. Also always has alerts which are annoying because we cannot get them to go away. Also sometimes it drops calls when away from my computer. Overall: Overall Dialpad has improved since we first started using it. In the beginning we had a lot more call issues. So f... read more
Great value/features, and always trying to improve Pros: You get a lot for your money. Dialpad also finds ways to improve their product, like adding their AI system for transcripts (though the quality is still a little lacking on that), and is constantly posting updates. I also like how it connects to my laptop and my phone seamlessly. Cons: It might just be me and my phone, but it seems to create multiple contacts for the same person when I input contacts into my phone via my google account. I type a person's name, and that... read more
Dialpad Pros: Making prospecting dials smooth and seemless. No commuication drops and very loud and clear on both ends. Cons: Everyone is good with this product. Simple to use and no hiccups. Overall: A+
Best For Business Pros: I can use Dialpad on my smartphone, tablet, Chromebook and Mac and the experience is basically the same. GREAT! Cons: Would love to see tighter integration between Uber conference and Dialpad services Overall: Dialpad eliminates the need for Skype Gokgle Voice and other services. It becomes.my primary phone number and way I stay in touch with everyone.
Great phone system Pros: The ability to work anywhere and still keep in touch with my clients. This works with regular VOIP phones or apps for Windows, Android and iOS. They all work seamlessly, I start a call on one device and can switch it and the client is completely unaware. Let's me record calls and gives me transcripts of calls and analytics. Cons: I can't think of any flaws with this phone system. I've had great luck, been with them since they changed the name from Switch.co Overall: I run two businesses, this allows ... read more
Overpriced and under-featured Pros: There's no denying it is super easy to use and quick to setup. Call quality is excellent. Cons: Customer support takes forever to respond but will send 10 followups to ensure your issue is resolved even though they never answered your question in the first place. They want you to pay a ridiculous amount in fees that no other virtual phone company charges. There's no separate contact list for the account. Overall: Ultimately left them for Phone.com
Best UI & Feature Set for VOIP Pros: I love the simple, easy-to-use interface (mobile and desktop), as well the rich feature set that's included. I've used similar software by competitors, and none of them have the quality user experience as this. Cons: It's hard to come up with anything, but if anything, it would perhaps be nice to have a price break if you have multiple users. Overall: We are using this as a team chat, for video calls, in additional to all the normal business use cases.
Best decision ever! Pros: The interface is so easy to use and can be used anywhere. You don't need the traditional Voip system you can download an app to your desktop or mobile device and use Dialpad that way. It has saved us a lot of money because we don't have to purchase expensive desk phone and instead provide quality headphones that really make the experience so much much better. The software itself is very user friendly and integrates with Zendesk which makes tickets so easy to organize. All in all, best decision for o... read more
Simplest office phone solution! Pros: When our team migrated to Dialpad, it was so easy to retain our original direct phone numbers and we love the ability to make calls, take messages and text through the desktop and mobile applications. I also love how easy it is to transfer calls, set out-of-offices, and search through older conversations. Cons: Initially, the call quality was not as good as it is now and it is still improving. But I am impressed with the quick feedback tool to "rate the quality of this call" after most c... read more
Frequently asked questions about Dialpad Ai Voice
How is Dialpad Ai Voice rated?
Dialpad Ai Voice has a 4.6 star rating with 2,148 reviews.
When is Dialpad Ai Voice open?
Dialpad Ai Voice is open now. It will close at 6:00 p.m.