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Dialpad Ai Voice

4.6

About this business

Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs. 

4.62,148 reviews
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Sarah M.'s profile image
Sarah M. 
6 years ago

Amazing product. Game changer. Pros: The ability to send and receive text messages from my employees directly from my computer. It's so much faster. I can also answer calls right from my laptop, for when I'm away from my phone. Being able to internally message office coworkers. I also love being able to quickly listen to individual voicemails, rather than sitting there listening to dozens just to get to one I've been waiting for. Cons: The new Voicemail to Text feature. They have some work to do yet with that new feature. Th... read more

Lee C.'s profile image
6 years ago

This is a really cool phone system that is great for my remote team! Pros: I love that it ties into uberconference. the automatic calling of participants is great. The portability is really cool and something I take advantage of all of the time. Cons: The price. The software is great and the free version is really well done. But I have 10 team members and I can't afford to let each have a dedicated phone line like I would like because its too expensive. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Our organization uses dialpad, however, I don't use it very often personally Pros: I think it's a valuable piece of software, however, I tend to give out my personal number because of the nature of my work. Cons: I like the interface where you login initially, but after that, the software seems a bit clunky and unintuitive. 

Hunter S.'s profile image
Hunter S. 
6 years ago

Terrific Pros: I really like how the phones can be given specific numbers so that all the numbers are similar. It is easy to use Cons: The set up process of adding a new phone is easy to do but it is annoying. I wish it could be avoided 

Denisse B.'s profile image
Denisse B. 
6 years ago

Good. Cheap Phone Service. Pros: It's easy to use and there really is no guessing too much. Clean interface. It integrates with Gmail. Cons: It does not record call automatically so you have to remember to record calls if you want to record a conversation. Has an App. Overall: Having Remote Employees. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Admin for the software Pros: This software is very easy to use especially for non-technical users. Has a text functionality from the platform that higher end systems don't have. Cons: Account manager was always trying to upsell. Account manager didn't want to be bothered if you weren't buying more. Support is email only unless you pay for a higher package. Overall: Using a cloud based software without having to invest in hardware. Great for users that weren't in Salesforce. 

Scott E.'s profile image
Scott E. 
6 years ago

Has been a great piece of software for my business Pros: I like that the software is affordable, reliable, and accessible in many different ways. I use it as the main business line for my company and adding/removing users is super easy, creating a main line is easy, and having access to your phone via apps anywhere you are is fantastic. I also am very impressed with their quality and their customer support. I was having an issue with call quality, and I couldn't tell if it was my bluetooth headphones or my wifi. Their team g... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Much better than a desk phone Pros: I think this software is easy to use and I like that it integrates with your mobile phone as well, allowing you to answer calls from either your phone or your computer. I like that it also has video chat and texting capabilities, these really come in handy Cons: I wish the mobile connection was more reliable. Many of the users in my office have trouble with trying to answer calls on their mobile phone that are dropped when they pick them up, or they'll answer on the computer and their phon... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Great mobile first system Pros: It works great for a mobile office worker. Nice to have it all on my laptop and mobile phone at any point Cons: Some enterprise type features are missing and not enough functionality has been developed for desk phones. 

Frequently asked questions about Dialpad Ai Voice

How is Dialpad Ai Voice rated?

Dialpad Ai Voice has a 4.6 star rating with 2,148 reviews. 

When is Dialpad Ai Voice open?

Dialpad Ai Voice is closed now. It will open on Monday at 9:00 a.m.