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Dialpad Ai Voice

4.6

About this business

Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs. 

4.62,148 reviews
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Adam N.'s profile image
Adam N. 
6 years ago

Way more features than the traditional phone system. Pros: The features are amazing. We saved money by going this route rather than the traditional phone system offered by our local phone company. It keeps things super organized in your conversations with other team members and with all of your contacts in general. We can't say enough about this product and are so happy that we went with Dialpad. Cons: It's an internet phone, so if internet is down, the phones are down. However, we knew that this would be the case when we si... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Cloud-Based Office Phones Increase Productivity Pros: I admit I was somewhat hesitant for our office to move from a traditional phone system to a cloud-based one. After using Dialpad for nearly a year, I honestly can't remember why I had hesitations in the first place! This system makes my work communication simple and efficient. I'm in and out of the office all the time, so it's been great to be able to answer work calls wherever I am. Our staff uses the messaging function to interact with each other on team projects. I lov... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Dialpad is a great tool that is easy to use. Pros: Dialpad makes it really easy to add/remove users. Also, having the ability to see when another team member has answered a department call is very useful. Cons: The call routing features are not explained very well when you are trying to establish a workflow for incoming calls for departments. We always have to test these features and it usually takes a few attempts to get it right. Overall: The software provides transparency into how timely our support team is addressing cli... read more

Sarah G.'s profile image
Sarah G. 
6 years ago

A helpful way to manage calls without being tied to a traditional desk phone. Pros: I love that I can use my own phone, without giving my number out to strangers. It's a great way to make sure that connections don't have to stop just because I'm not at my desk. Cons: My only complaint would be that the last time I updated the app, it logged me out of my account and I missed a few calls. Other than that, the product is great! 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

High Quality and Feature Rich VOIP Phone System Pros: The most important thing is the quality of the calls. I rarely have any choppiness or dropped calls. The desktop app is great with the ability to turn on do not disturb and the ability to switch seamlessly from a desktop call to a mobile call is great. Cons: I wish it was possible to create voicemail only users either for free or at a lower cost without having to purchase all users a full seat. Overall: A complete, enterprise featured phone system at an affordable price f... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Dialpad has been an awesome alternative to setting up an old fashion phone system in our office. Pros: Whether you run a company, work with a small team out of co-working spaces, or simply work from home - most of the time you want to have a separate phone number for work. Dialpad is an awesome solution, I think it comes at a fair price and is a super easy way of getting a work phone number and using it from anywhere, on your phone, computer or tablet. The website and the app are super easy to navigate and the calls have bee... read more

Nyla C.'s profile image
Nyla C. 
6 years ago

We use Dialpad as our office phone system. We are a company of 70 people. Pros: Dialpad is easy to use and requires little to no training to get users up to speed. Transferring calls around the office is easy. Cons: The voicemail translator does not work very well. It is almost never correct with what the voicemail actual is. 

Kristin S.'s profile image
Kristin S. 
7 years ago

Normally good Pros: Dialpad allows me to forward calls to my cellphone. I also like the not available feature. It's also nice that Dialpad forwards my voicemails to email. Cons: There was a period of time when my number would have a message saying it was disconnected for select callers. Our IT department asked Dialpad and they said it was the other caller's fault. I also wish it was easier to get print outs of my records and forward voicemails in MP3 form Overall: It forwards calls to my cell phone. 

Heidi K.'s profile image
Heidi K. 
7 years ago

Dialpad is the best Comments: I use dial pad to lead meetings when the weather is bad and we cannot meet in person. Dial pad is fantastic! It exceeded my expectations with the way it integrates with other technology and its ease-of-use. it has been a true find! Thanks so much! 

Frequently asked questions about Dialpad Ai Voice

How is Dialpad Ai Voice rated?

Dialpad Ai Voice has a 4.6 star rating with 2,148 reviews. 

When is Dialpad Ai Voice open?

Dialpad Ai Voice is closed now. It will open on Monday at 9:00 a.m.