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Dialpad Ai Voice
- Telecommunications
- San Ramon, CA
About this business
Dialpad is the future of business communications. Built on the Google Cloud Platform for unmatched security, reliability and scale, Dialpad’s product suite covers the full range of modern business communications needs.
Great functionality and Price point for a small business Pros: A number available for voice and texting Cons: Needs to improve handoff reliability between devices Overall: I've had it for so long, I can't remember how long. That means it's constantly used and part of my toolbox.
Great product for both small and large entities Pros: Easy of use compared to other similar applications weve used in the past Cons: No issues as of yet. I have had an issue with switching from my mobile back and forth but issue was resolved due to an extra Poly headset download that was causing the problem. Overall: Quick and easy, minimal training needed to bring team into the fold on using the system
Exceptional product Pros: Ease of use, audio and voice quality. Also, the ability to have text history Cons: I can't think of anything negative about the product Overall: I have never has any issue with the software. It is consistently excellent
Best app for doing business on -the-go Pros: 3 way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business without missing out on business. Cons: The systems seems to have frequent glitches. Overall: Overall, my experience is an 8/10
Best VoIP product I have used Pros: Easy Calling, texting and AI functionality Cons: I wish they had an Integration to Greenhouse (recruiting software/ATS), so I could make calls directly from Greenhouse to candidates that I am interviewing. Overall: I need a phone that allows me to not only make calls for free in Canada/ US, but I prefer a phone that allows me to call from my laptop, so I don't have to hold a handheld device. I also use the Texting feature quite a bit.
Why do we use Dialpad Pros: Excellent Product ! Very easy to use! We have employees and customers in different states and Dialpad makes it easier to operate on daily bases. You may call , text ,conference call and transfer or receive phone calls on your mobile devise. Cons: occasionally quality of sound could be bad Overall: makes it easy to communicate with employees and clients regardless their locations.
Great platform for an inbound/outbound call center. Pros: The convenience of the set up and implementation. Cons: Can't think of any at this time. Everything about the software has been above my expectations. Overall: As a newly launched small business, Dialpad has enabled me to provided 24 hour, excellent service to my clients.
Calling Clients Pros: Love being flexible with our team and allowing them to use their own devices with a virtual number that Dialpad offers. Having additional features like recording calls is nice too. The direct integration with Hubspot is a win. Cons: The redirect thing can kind of be clunky at times. There have been times where I wasn't sure if my call was going to go through once I dialed, it can just take time. Same thing when answering the phone. I had the same kind of issue with my previous tool too.
Call Me Pros: Easy to use and setup, interface is great and not clustered. The file transfer is amazing. A great software for existing copper line customers to convert to voip Cons: There was no issue with this software, everything was amazing and a breeze to use. Overall: My experience has been great, and those that have been using the software through me has never complained a single time.
Frequently asked questions about Dialpad Ai Voice
How is Dialpad Ai Voice rated?
Dialpad Ai Voice has a 4.6 star rating with 2,148 reviews.
When is Dialpad Ai Voice open?
Dialpad Ai Voice is closed now. It will open at 9:00 a.m.