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Domain Oakland
- Apartments
- Oakland, CA
About this business
Location details
1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Turns out the black stuff in the water has been going on for over 4 years now. Anyone who has also experienced this I recommend reaching out to legal representation, enough is enough.
Business response:
Hi Veronica, Thank you for sharing your feedback. We take all resident concerns seriously and encourage anyone experiencing issues to submit service requests directly through the resident portal so our team can properly track and resolve them. Our elevators and building systems are maintained on a regular schedule, and vendor work is ongoing to ensure reliability. For packages, we recommend using the Luxer lockers when possible or scheduling deliveries for times when you’re available to receive them in person. If you would... read more
Black stuff in the shower and sink water frequently, 3 out of 4 elevators never work or have some on going issue. ever since I moved in elevators have always had an issue. A lot of package thefts, if your item isn't from Amazon or too big to fit in the Luxor slot good luck. Hot water is actually luke warm, they tend to mark maintenance orders done if ur not home to answer the door even if nothing was done. A lot of small things that make day to day life miserable tbh. Don't recommend
Business response:
Hi Veronica, Thank you for sharing your feedback. We take all resident concerns seriously and encourage anyone experiencing issues to submit service requests directly through the resident portal so our team can properly track and resolve them. Our elevators and building systems are maintained on a regular schedule, and vendor work is ongoing to ensure reliability. For packages, we recommend using the Luxer lockers when possible or scheduling deliveries for times when you’re available to receive them in person. If you would... read more
Living at Domain has been absolute hell on earth. Save yourself, and DO NOT rent here. During the time that my wife and I have lived here, we had our bike stolen off of our 3rd floor private balcony where someone literally scaled the building to get onto our balcony and take our bike while we were in the apartment. Our car was broken into while parked in the Domain garage that we paid monthly to have a spot in. And conveniently, the management at this building said numerous times they couldn't do anything about it, including... read more
Great building, with a nice staff (Tianti, Preshante & Devon) and quick responsive onsite repairmen. Security at night is a plus. They host really thoughtful holiday parties in the residence lounge, which is a cool gesture.
The good is it's reasonable rent and close to BART. Unfortunately the cost is in extremely poor management and facilities. For example, the elevators are frequently down, and it takes weeks or months to fix them. This is an ordeal when the complex is half a block. The fire alarms (which are industrial grade) go off frequently, often between 2 and 4am, and often take 10-20 minutes to turn off despite usually being a false alarm. Packages are often stolen. The mailboxes were ripped open and many tenants had to pick their mail ... read more
The good is it's reasonable rent and close to BART. Unfortunately the cost is in extremely poor management and facilities. For example, the elevators are frequently down, and it takes weeks or months to fix them. This is an ordeal when the complex is half a block. The fire alarms (which are industrial grade) go off frequently, often between 2 and 4am, and often take 10-20 minutes to turn off despite usually being a false alarm. Packages are often stolen. The mailboxes were ripped open and many tenants had to pick their m... read more
A perfect example of a really nice apartment building turned living nightmare and it's entirely the fault of bad management.
Business response:
Hi Joe, We appreciate your feedback, and we’re sorry to hear that your experience hasn’t met your expectations. While we aim to create a welcoming environment, we know that sometimes things can go awry. We’d love the chance to turn your “living nightmare” back into a dream! Please reach out directly so we can address your concerns and work towards a solution. Thank you for helping us improve! Best, Pershante Hill Domain Oakland Property Manager
Communication is terrible. Good luck finding someone in the office to talk to on the phone or in person during business hours. Your stuff WILL get stolen, I've had packages stolen regularly, stuff stolen off my bike secured to the fence outside my unit. On any given day one of the elevators is broken leaving disabled residents to figure out on their own how to get to their apartments. The gates are supposed to have fob entries, many of them don't consistently, the elevator fobs definitely don't. They charge exorbitant fees a... read more
Business response:
Your feedback is important, and we are addressing these issues. Please contact our office directly with specific concerns so we can resolve them promptly. Thank you for your patience. Best regards, Pershante Hill Domain Oakland Property Manager
Replying to the manager: Hi Pershante, There was no mention of power washing in the corridor from your previous emails. They were only about power washing in the garage only. Stop gaslighting your residents. How about trying to own your mistake and be accountable as a property manager? It is not that hard. Domain really went downhill after you became the manager.
Business response:
Hi Lennox, Thank you for sharing your feedback. To ensure everyone was informed about the power washing, we have been sending regular communications over the past two weeks before power washing began. This process was scheduled over three days, and we made it a priority to send updates both in the morning before work began and at the end of each day when it concluded. What you are pointing out is an early morning reminder. Please check your email for these updates. If you have any further questions or need additional ass... read more
Frequently asked questions about Domain Oakland
How is Domain Oakland rated?
Domain Oakland has a 3.2 star rating with 478 reviews.
When is Domain Oakland open?
Domain Oakland is open now. It will close at 6:00 p.m.