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1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
The community is in a great location, near BART, easy access to freeways and shopping. I've always loved this community! Julia and Britny are GREAT! Very attentive and always go above and beyond to help. I'm sure with social distancing measures in place, it's difficult to provide the warm and friendly atmosphere most are use to. If you are comfortable with Urban living, I would definitely recommend Domain Apartments!
Business response:
Hi Tomorres, Thank you so much for your five star review and wonderful feedback. We are so happy to hear you have enjoyed your experience with us and our community. We strive to provide a 5 star customer service and we are delighted to see we have met that goal with your experience. Please let us know if you need anything from us. Best, Domain Oakland Management
This building deserves our one star review. We are looking forward to moving out next month. Before I go into a very detailed list of all the reasons we would not recommend this building, there are three positives: 1. The physical apartment is really pretty, modern, and has all hardwood flooring. We live in a studio apartment but it's still pretty spacious. Guests are always impressed with the sleek design. We love that there is in-unit laundry, dishwasher, garbage disposal, etc. 2. Within the building itself, it feels ve... read more
Julia and Brittany were great. Lived at this complex for just over a year and never had an issue. Maintenance was always super friendly and said hello all the time. Julia made the leasing process super easy. You are living downtown so noises from outside the complex can be annoying. Pizza place stays open late with people talking loud, coffee shop opens early and there is daily city maintenance that starts early.
Business response:
Hi John, Thank you for your tenancy and calling Domain Oakland your home. We are so happy to hear your enjoyed our community and your experience with us. We wish you the best and do hope that in the future you call Domain Oakland your home again. Take care! Domain Oakland Management
Just signed a lease with the Domain and worked with Desmond who was incredibly nice, responsive, and patient (I ask a ton of questions!). Desmond has been really focused on ensuring a smooth leasing process even during a pandemic- which has been super helpful. He's an absolute professional and you can tell that he cares about his job and supporting his clients. He even laughed at our corny jokes as we explored the property together (safely, of course)! Thanks so much Desmond! We can't wait to move in
Business response:
Hi Lauren, Thank you so much for the five star rating and amazing review. We are so happy that you have chosen Domain Oakland as your new home! We strive to provide a memorable customer service and we are happy that Desmond was able to provide that to you. Please let us know if you have any questions or need additional assistance. Best, Domain Oakland Management
Had a great experience touring and working through the leasing process with Desmond! Will update this review as we finalize move-in and evaluate how management handles living and work requests. Stay tuned!
I just wanted to say that Desmond is an exceptional member of the Domain team. He was so thorough with the apartment tour and even went as far as measuring each individual room for us. Thank you again for helping us out when Danna and I were looking for a place to live.
Business response:
Hi Teresa, Thank you for your kind words and amazing review. We are happy to hear your enjoyed your experience with our community and staff. Please let us know if we can do anything additional for you and Danna. Best, Domain Oakland Management
Passed by this place recently and it reminded me of the time I visited a while back. It was one of the most uncomfortable experiences I had. The community director gave me his card, his name was Mark Chapman, and had his leasing manager sit down and help me. She was in the middle of showing me the apartments that were available, when their maintenance technician walked through the office carrying some tools. She jumped up, ran over to him, and demanded that he stop what he is doing a fix someone's car. He said they are not a... read more
Business response:
Hi Rayner, Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. As a community we are disheartened to hear that when passing by you have unpleasant memories of your interaction with prior staff. At Domain Oakland we pride ourselves on our connection, not just within the Oakland community, but with our residents and potential r... read more
We had already viewed several apartments in downtown Oakland (some of them also being Greystar) but the Oakland was certainly the best experience, tour wise. Our guide, Desmond, was super honest with us about all aspects of the community and worked hard to make sure that we were happy with our touring experience. The next day, when I had questions about the property, he helped us with every doubt that we had about the apartment. I was super impressed by the process and it made me confident in my decision to sign with the Dom... read more
Business response:
Hi Ani, Thank you so much for your kind words and wonderful rating of our community. We are happy to hear that you had such a pleasant experience with our team. We look forward to becoming the newest addition of our community. Best, Domain Oakland Management
Toured the place with a friend as we were exploring spots in Oakland. When you've seen 1000s of apartments, working with leasing agents can get frustrating (especially the ones that make bad jokes) but Desmond was the best of the bunch. Chill, attentive to our needs as potential renters, and no hard selling. If you rent here, work with him - he's a gem.
Business response:
Hi Avani, So happy to year you had an amazing experience with Desmond. We take great pride in our community and strive to provide a five star customer service. We do hope you decide to call Domain Oakland your new home. Best, Domain Oakland Management
Domain Oakland has a 3.2 star rating with 453 reviews.
Domain Oakland is open now. It will close at 6:00 p.m.