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Domain Oakland
- Apartments
- Oakland, CA
About this business
Location details
1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My daughter moved in and so far so good. There has been elevator issues but they've been quickly resolved.
Business response:
Hi Robyn, Thank you so much for taking the time to share your experience! We're delighted to hear that your daughter's move-in has been smooth overall. We appreciate your understanding regarding the elevator issues, and we're glad that our team could quickly resolve them. Your feedback is invaluable, and we're committed to providing the best possible living experience for our residents. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thanks again for... read more
If I could leave -5 stars about this complex I would. I have lived here for now 3 years and I am praying that I make it through the next few months until my lease is over. If I have to resign, it's not by choice. The property was originally owned by Greystar, and is now owned by some company called Styl. Both property management companies have been nothing but a disservice to this complex.. They are , dishonest, and do the bare minimum to ensure the saftey and well being of their tenants. There is always a new fee for someth... read more
Business response:
Hi KG, Thank you for sharing your concerns about your experience at our complex. We appreciate your feedback, and I want you to know that we take your concerns seriously. We understand your frustrations and would welcome the opportunity to discuss your experiences in person. Your perspective is invaluable in helping us enhance our community. Please feel free to reach out to me directly at domainoaklandteam@stylresidential.com or 510.616.6954 to arrange a conversation at your convenience. Thank you for your understanding.... read more
My mom has been living here for a few years. Although the apartment complex is nice. The property manager (wish I had his name) lacks customer service skills and has been extremely rude to my mother. She pays for parking every single month and her car has been towed twice now out of her parking space that she PAYS for. The property manager has been extremely rude and unhelpful every single time. He does not care about the tenants. Customer Service should be number one. How horrible is it go to sleep every night not knowing i... read more
Reposting because management will respond to this, but they can't pick up the phone before they tow a resident's vehicle. Dog situation is out of control at Domain. Dogs bark on patios at all hours and it reverberates up the building walls. Dogs start barking before 7am when owners leave their barking dogs unattended outside. So far, nothing has been done by Property Management. The new management is just not accountable. Between the dog, parking, and security issues, it's a shame. This is written as of January 2023.
Business response:
Hi Damian, I truly apologize you that you feel this way, we strive to make every resident feel comfortable and apart of the community. We take each and every matter seriously and we follow the appropriate steps for every situation like we did in this regard. If you have further concerns or questions, please feel free to reach out to our team via email. Best regards, RaLonda Ruttman-Williams, Property Manager domainoaklandteam@STYLresidential.com
We only had the apartment for a year and even had a pre inspection before moving which said that we wouldn't be charged much before moving out. I opted to clean the apartment myself before moving and spent hours making sure that every inch of the apartment was cleaned, as per their instructions. However, after moving out they charged us $600 plus for cleaning! I went over the picture (of the cleaning they said the apartment needed) and it was picture of clean floors and things. If I knew they were going to charge more than $... read more
Business response:
Hello Samreen, Thank you for taking the time to give your feedback about your move-out process. I apologize that the experience did not meet your expectations. We strive to provide superior customer service and value to all residents of our community. I’d love the opportunity to go over your Post Move-out Inspection with you and go over any questions on the charges. If you have a moment, please contact me at the Leasing Office to discuss. Thank you again for your feedback; we will use it to continue to make improvement... read more
I just moved here from San Diego a week ago and have been pretty impressed by everything so far. The complex is secure, the office staff has been friendly, and the residents seem pretty laid back so far. The amenities offered are great (the gym has enough variety of equipment that I cancelled my membership), the co-working space has been nice for a WFH setup when I want to get out of the apartment. Being just a few blocks from BART is super helpful when I want to not worry about driving anywhere. So far, it has been a really... read more
Business response:
Hi Spencer, Welcome to the Bay Area! Thank you for taking the time to let us know how your move-in experience has been so far. We're honored to receive a glowing review from you! We are thrilled that you are loving your new home, here at Domain Oakland. If there is anything we can help with, please do not hesitate to reach out. Sincerely, RaLonda Ruttman-Williams, Property Manager 510.616.6954 / domainoaklandteam@STYLresidential.com
I've lived here about 5 months now. So far I can't complain. The washer and dryer in unit has been amazing. It's pretty clean. I've had no issues with anything in my unit and I haven't been affected by the fire alarm issue in my building. It's super pet friendly. It's not perfect. It's still expensive but not for what you get in the area. The area is a bit rough but not too bad. I wish there were a grocery store closer since I do not have a car. The trash fee is very expensive and the trash chute is still always blocked. The... read more
Business response:
Hi Maghan, Thank you for taking the time to leave us a review about your experience so far. I'm so glad to hear that you're enjoying your home. We continue to work and monitor our porter service daily to ensure that trash rooms and chutes are maintained and working properly. Please contact us directly if there is anything that we can assist you with. We look forward to saying hi to you again soon! Sincerely, RaLonda Ruttman-Williams, Property Manager 510.616.6954 / domainoaklandteam@STYLresidential.com
I was Quoted a price 1monthly and ended up paying more than I was told Julia signed me up quoted me a completely different price than I'm paying now $400 dollars more plus $140 in trash fees it definitely should be cheaper than it is it's not up to date
Business response:
Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Best, Pershante Hill, Property Manager Domain Oakland
Now that some time has passed from leaving Domain, I feel it is safe enough to write a review without the risk of any retaliation or consequence. I know that might sound crazy, but I wouldn't put anything past them. My goal is to prevent as many people as possible from ever living here. Now there are plenty of other options in Downtown Oakland...pick one of those instead. Positives: Close to BART and freeways. That's it. Negatives: I'll start with Management. It was always a bit of a revolving door, but hands down the wor... read more
Frequently asked questions about Domain Oakland
How is Domain Oakland rated?
Domain Oakland has a 3.2 star rating with 478 reviews.
When is Domain Oakland open?
Domain Oakland is open now. It will close at 6:00 p.m.