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Domain Oakland

3.2

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Location details

1389 Jefferson St, Oakland, CA, 94612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.2453 reviews
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Samreen A.'s profile image
Samreen A. 
rating
3 years ago

We only had the apartment for a year and even had a pre inspection before moving which said that we wouldn't be charged much before moving out. I opted to clean the apartment myself before moving and spent hours making sure that every inch of the apartment was cleaned, as per their instructions. However, after moving out they charged us $600 plus for cleaning! I went over the picture (of the cleaning they said the apartment needed) and it was picture of clean floors and things. If I knew they were going to charge more than $... read more

Business response:

Hello Samreen, Thank you for taking the time to give your feedback about your move-out process. I apologize that the experience did not meet your expectations. We strive to provide superior customer service and value to all residents of our community. I’d love the opportunity to go over your Post Move-out Inspection with you and go over any questions on the charges. If you have a moment, please contact me at the Leasing Office to discuss. Thank you again for your feedback; we will use it to continue to make improvement... read more

Spencer W.'s profile image
Spencer W. 
rating
3 years ago

I just moved here from San Diego a week ago and have been pretty impressed by everything so far. The complex is secure, the office staff has been friendly, and the residents seem pretty laid back so far. The amenities offered are great (the gym has enough variety of equipment that I cancelled my membership), the co-working space has been nice for a WFH setup when I want to get out of the apartment. Being just a few blocks from BART is super helpful when I want to not worry about driving anywhere. So far, it has been a really... read more

Business response:

Hi Spencer, Welcome to the Bay Area! Thank you for taking the time to let us know how your move-in experience has been so far. We're honored to receive a glowing review from you! We are thrilled that you are loving your new home, here at Domain Oakland. If there is anything we can help with, please do not hesitate to reach out. Sincerely, RaLonda Ruttman-Williams, Property Manager 510.616.6954 / domainoaklandteam@STYLresidential.com 

Maghan S.'s profile image
Maghan S. 
rating
3 years ago

I've lived here about 5 months now. So far I can't complain. The washer and dryer in unit has been amazing. It's pretty clean. I've had no issues with anything in my unit and I haven't been affected by the fire alarm issue in my building. It's super pet friendly. It's not perfect. It's still expensive but not for what you get in the area. The area is a bit rough but not too bad. I wish there were a grocery store closer since I do not have a car. The trash fee is very expensive and the trash chute is still always blocked. The... read more

Business response:

Hi Maghan, Thank you for taking the time to leave us a review about your experience so far. I'm so glad to hear that you're enjoying your home. We continue to work and monitor our porter service daily to ensure that trash rooms and chutes are maintained and working properly. Please contact us directly if there is anything that we can assist you with. We look forward to saying hi to you again soon! Sincerely, RaLonda Ruttman-Williams, Property Manager 510.616.6954 / domainoaklandteam@STYLresidential.com 

Michelle H.'s profile image
Michelle H. 
rating
4 years ago

I was Quoted a price 1monthly and ended up paying more than I was told Julia signed me up quoted me a completely different price than I'm paying now $400 dollars more plus $140 in trash fees it definitely should be cheaper than it is it's not up to date 

Business response:

Thank you for sharing your feedback with us. Your insights are invaluable as we strive to ensure the best possible experience for all our residents. This incident took place under prior management and we are pleased to announce that STYL Residential has taken over as the new property manager. With this transition, we are dedicated to maintaining and enhancing the quality of service and living experience for all residents. Best, Pershante Hill, Property Manager Domain Oakland 

Dem Y.'s profile image
Dem Y. 
rating
4 years ago

Now that some time has passed from leaving Domain, I feel it is safe enough to write a review without the risk of any retaliation or consequence. I know that might sound crazy, but I wouldn't put anything past them. My goal is to prevent as many people as possible from ever living here. Now there are plenty of other options in Downtown Oakland...pick one of those instead. Positives: Close to BART and freeways. That's it. Negatives: I'll start with Management. It was always a bit of a revolving door, but hands down the wor... read more

xu x.'s profile image
xu x. 
rating
4 years ago

I really want to love my apartment. But the fire alarms make it impossible. They are the loudest i have ever heard, which is a good thing for a fire alarm unless it is constantly broken. It goes off during the workday, and lately it goes off repeatedly through the night. I've lived here for several years and it's been a recurring problem but now it is seriously out of control. 1 AM, 4AM, 4PM, etc., it just does not stop. The management, Greystar, emails after the fact with stories about how it's getting fixed, then the probl... read more

Tessa R.'s profile image
Tessa R. 
rating
4 years ago

Please take other reviews seriously and do not move here. The false fire alarms are bloodcurdling and real. We didn't believe the issue could be as bad as past reviews said, and now we seriously regret moving here last year. The alarms go off on average 3x per month. Sometimes, they're blasting for the whole day every hour. Last night, they were howling at 1am , every two hours. Over and over, mind-piercing, insane alarms at 100 decibels that go on for 5-10 minutes until the fire department arrives. It's damaging our hearing... read more

Rhea A.'s profile image
Rhea A. 
rating
4 years ago

The fire alarm went off multiple times again last night, so that testy response they left me about how things are better now aged horribly. The firemen were definitely pissed as well. Thankfully I don't live there anymore, but a friend who does had to cancel plans with me because they're so exhausted from the alarms keeping them up all night. Please note that many of the positive reviews are from people talking about the *sales* process. Living here is a nightmare. Save yourself the indignity of living in this hellhole simpl... read more

Pauline C.'s profile image
Pauline C. 
rating
4 years ago

Really bad experience living in this building for the past year. Fire alarm system is terrible and incredibly disruptive and would go off intermittently during the day, impacting our WFH schedule. More recently (ie last night), it went off 5x from 2am-9am!! This is not a new issue with the building, but it seems like the efforts taken by management are not going anywhere. No concessions made to ease residents who are overpaying for a very uncomfortable living experience wrought with anxiety. There's always an excuse and a ha... read more

Frequently asked questions about Domain Oakland

How is Domain Oakland rated?

Domain Oakland has a 3.2 star rating with 453 reviews. 

When is Domain Oakland open?

Domain Oakland is open now. It will close at 6:00 p.m.