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Domain Oakland
- Apartments
- Oakland, CA
About this business
Location details
1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I lived here from 2013-2015 and now I just moved back! I am a Developer and will have work here again in Oakland for the next couple years so decided to move back to The Domain. Julia was very helpful and made the process go smoothly and stress free. Being from Oakland originally I think it's easy to complain about how expensive it is to rent an apartment these days. I think the Domain is very reasonable considering what else is out there and absolutely love the location for commuting. Right next to hwy 980 which allows quic... read more
Business response:
Hello Gordon, thank you so much for taking time to review Domain Oakland and share your feedback about our fabulous Asst. Manager Julia! We all strive to provide a happy and safe environment for everyone at our property and it's great knowing your positive experience so far! Let us know if you need anything and welcome back to Domain!
I moved my son into a unit here (his first apt) last week. This review details my experience so far, with the leasing team, and the move in. My leasing consultant was Julia Mendoza. If I could give less than 1 star I would. Here are my complaints: 1). They took 3.5 days to approve the application, AFTER all documents were submitted. Submitted the appn on July 20 (Sat), gave income proofs by 21st, wanted to move in on 27th. Called on Tues to check; Julia's assistant told me Julia was on leave, so if I could resend some docu... read more
Save yourself some time and trouble, don't ever go to Domain. I usually don't write online comments but Domain has treated me and my husband so unfairly that I don't have a choice but telling people about it. First of all, I want to start by saying that Domain was well managed before Greystar management took over. We really enjoyed our first 2 years there with FPI management. When Greystar took over the building, they literally made our LIVES MISERABLE and many people left. Greystar do not care about their residents, it's on... read more
Business response:
Hello Julie- We are disappointed to see that you did not have the best experience here at Domain Oakland. Our goal is to always push for an enjoyable residency. As you know from communication that has been sent out to our residents, we have some incredible enhancements coming to Domain such as new cafe lounge, expanded fitness center, new package room, hallway upgrades and so much more! The owners of Domain want to ensure Greystar, the management company can provide the best living experience for our residents and guests. Re... read more
Toured the community with my friend, the manager Justin was very nice and helpful during the tour/application process. Great amenities and overall the property was in good shape. Toured the surrounding area and found great dinning & shopping. It's also very very close to Bart which is great because that's what she is looking for!
Business response:
Thanks so much for the positive feedback Stefano! We really do try our best to ensure all residents, their guests and future residents like your friend have a warm and welcoming experience! Domain Oakland really does offer a full package of GREATNESS! -The Domain Oakland Team
Pros of Domain Close to Bart Easy access to freeway Close to nightlife and restaurants In Unit Washer Dryer Friendly front office staff Nicely laid out apartments Nice gym Cool lounge area Package Lockers Parking Garage Cheaper parking fee (other apps charge $100+ more a month) I toured with Domain this past weekend and had a wonderful experience. Ive toured here a few times since I have friends who live in the building and heard great things. The negative reviews definitely had me thinking twice but I asked my questions to ... read more
Business response:
Hello Agatha- Thanks for the fair and honest feedback! We truly appreciate it and we look forward to having you call Domain Oakland HOME! -The Domain Oakland Team
Of all my experiences around the country in 20 years, this has been the worst. After living there for 2.5 years, I have enough credible data to safely say that this should never be in anyone's consideration. False alarms on a weekly basis, trash not removed for days, consistently broken elevators, rude staff. A resident nightmare.
Business response:
Hello- Thank you for your feedback and sincerest apologies as it sounds like you did not have the best living experience at Domain. We always strive to provide a warm and welcoming experience to our residents and guests alike. If for some reason you feel we have not, that is unfortunate. We truly appreciate the feedback and will look into ways of ensuring our expectations and efforts are felt throughout the community. -The Domain Oakland Team
I recently moved into this building and because it has been such a great experience I wanted to make sure to share here. One thing I loved about moving in was all the different choices of thoughtfully designed units. Whether you're moving in alone or with friends/family there is a space for you here. The amenities are fabulous. There's a top of the line gym, a bike center to fix your bike and access to Ford bikes (located across the street). There's a yoga studio (my favorite), community sky deck, on-site parking and in-unit... read more
Business response:
Hello- Thank you so very much for deciding to call Domain Oakland HOME! We truly appreciate having you here and are thrilled that you're enjoying the community and staff! So happy to hear that you love the Yoga studio and In-Home laundry! We're looking forward to the amenity upgrades coming soon in Summer 2019! We will continue to do our best to ensure you're residency with us is a great one! -The Domain Oakland Team
I just moved in 2 weeks ago and the move-in process has been great. Hanaya, Justin, Julia, and the entire management team have been extremely helpful. We've had a couple small issues (as anyone does when moving) and they've been extremely responsive. Domain just brought in a brand new management staff and it seems like they all care about the community's residents. There's also a security guard every night that makes you feel pretty safe. The amenities are great and very well taken care of. Bart is about 2 blocks away and a ... read more
Business response:
Hey Nico- Thank you so very much for deciding to call Domain Oakland HOME! We truly appreciate having you here and are thrilled that you're enjoying the community and staff! We will continue to do our best to ensure you're residency with us is a great one! -The Domain Oakland Team
Domain Oakland used my name to set up an AT&T cable service even though I'm not a resident. I moved out 2015 and now I'm getting emailed and harassed by AT&T to pay a bill Domain set up for the entire community of Domain. Dear Domain, Please handle your bill and get my name off your account.
Business response:
Shenni C - We appreciate your feedback. It is our expectation to provide our residents the highest level of service. We will continue to work with the trash valet service to provide that level of service. Thank you sharing your concerns, and please feel free to contact me with any others you may have. Mark Chatman, Community Director
Frequently asked questions about Domain Oakland
How is Domain Oakland rated?
Domain Oakland has a 3.2 star rating with 453 reviews.
When is Domain Oakland open?
Domain Oakland is open now. It will close at 6:00 p.m.