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Domain Oakland
- Apartments
- Oakland, CA
About this business
Location details
1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
My sister recently moved in, we were excited about how the building was so well kept and the apartment was clean and beautiful. The office staff was very helpful through the whole process, transitioning into a new place can be overwhelming so we was so amazed by how quick and friendly the staff was! They invited us to the Super Bowl party as guests and the setup was nice and there was plenty food and the staff did a nice job putting it together! As first impressions go they have went above and beyond to accommodate us and ma... read more
Business response:
Hi Cassie, Thank you for your amazing rating of our community and your kind words. We are so happy to hear that you both have had a great experience. We are also happy you enjoyed our Super Bowel event. You are very welcome and please let us know if you need anything. Best, Domain Oakland Management
Horrible resident service by a staff member named Brittany. Last month, I went downstairs to sign for a package and was handed an empty box when I know I'm expecting a phone in there, so I calmly tell them that I know this box doesn't have what I need, and that someone clearly took the contents inside the box. The tape seemed a little off and loose, so I knew I had to open the box in the office to make the point. I was right...and there was no phone in the box. Then, in the middle of my discovery, Brittany, who has absolutel... read more
Business response:
Hi Molly, Thank you for your review and feedback. We strive to deliver a consistently positive experience and five-star customer service. We sincerely apologize if we have failed to meet these expectations. In addition, we would like the opportunity to make things right and to address your specific concerns and strongly encourage you to contact us at 510-747-8973. We look forward to speaking with you soon. Domain Oakland Management.
I've now been at this complex for a little over a year. And I can continue to say that I am overly pleased with my experience. There has been upgraded within my time here and I am enjoying them all. They extended the "Business Center" which makes it so convenient on the days you want to work from home. Private rooms, tv's, multiple tables and the best part a fully stocked coffee machine and variety of teas. The gym has new equipment and was made more spacious. (Check out the new peloton's . ) There is now new management (wel... read more
I lived in Domain from Dec '18 to Dec '19. Admittedly the experience started out a bit bumpy due to recurring issues with the fire alarm system. However, once that issue was taken care of, there were no shortage of reasons to enjoy the community: - Relatively quiet. I was on 5th floor building C and never saw, nor heard many of my neighbors. - Great views on higher floors which awesome wraparound balconies that I didn't spend nearly enough time on. - Solid gym that's undergoing upgrades that will make it a phenomenal gym. - ... read more
Business response:
Hi Dontae, Thank you for your kind words and wonderful feedback. We are pleased to hear we met your expectations during your tenancy at Domain Oakland. Best, Domain Oakland Management
Convenient location. Easy freeway access. Has a parking garage, gym, lounge area etc. Friendly staff always happy to help you. Nice units with great views!
Business response:
Hi Mono, Thank you for your positive feedback. We are happy to hear that your experience with us has been satisfactory. Domain Oakland Management
Wanted to give my appreciation to isiah for speaking with regarding about my apartment and availability. I've been searching for a new place and it's hard getting hold of most places (seems like everyone gets lazy during the holidays). Isiah was very professional and answered all my questions and had great energy!
Business response:
Hi Sam, Thank you for your rating and feedback and kinds words about our staff. Please let us know if you need any further assistance we would be happy to help. - Domain Oakland Management
This is such a beautiful community and so conveniently close to Bart and freeway. I had a tour with Julia and she was very knowledgeable and sweet! She made me feel very comfortable and was so easy to talk to. I currently work from home so i love the fact that they have a business center there available. Also during our tour, she introduced me to Fermin, one of the service guys and they both made me feel very welcomed and comfortable. I'd love to rate more than 5 starts if i could for such a lovely experience
Business response:
Hi Hazelle, Thank you for your rating and positive review. Our team enjoyed providing you a tour and we do hope you call Domain Oakland your new home! Please feel free to reach out to any of our staff members should you have any questions or need further assistance. Domain Oakland Management
It's been about 6 months without a fire alarm issue. There are still some annoying things (slow garbage/recycling removal, construction, elevator outages, mailroom issuee, closing of some stores nearby), but overall the experience has been vastly improved by someone actually fixing the fire alarms. Thank you.
Business response:
Thank you for sharing your feedback! We're thrilled to hear that the fire alarm issue has been resolved and that your experience has improved as a result. We understand that there are still some ongoing challenges, such as slow garbage/recycling removal, construction, elevator outages, and mailroom issues, along with the closing of nearby stores, which can be frustrating. Rest assured, we are continuously working to address these issues and enhance your overall living experience. Your patience and understanding are greatly a... read more
I absolutely love the location of this housing unit. I had the pleasure of touring the property with leasing agent Hanaya R. I'll start off by saying I was greeted by all the employees with a smile and really nice welcoming energy. Working with Hanaya was great, I absolutely loved how pleasant and knowledgeable she was of the area and all the perks that came along with living here in this area. She was able to answer all of my questions thoroughly (and I had plenty) :) I'll be working in the city so I really love the idea of... read more
Business response:
Hello there- Thank you for sharing such wonderful feedback about your experience at Domain Oakland and our fabulous Leasing Professional, Hanaya! We look forward to welcoming you home should you decide on Domain Oakland!
Frequently asked questions about Domain Oakland
How is Domain Oakland rated?
Domain Oakland has a 3.2 star rating with 453 reviews.
When is Domain Oakland open?
Domain Oakland is open now. It will close at 6:00 p.m.