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1389 Jefferson St, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 8:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
I just wanted to say that Desmond is an exceptional member of the Domain team. He was so thorough with the apartment tour and even went as far as measuring each individual room for us. Thank you again for helping us out when Danna and I were looking for a place to live.
Business response:
Hi Teresa, Thank you for your kind words and amazing review. We are happy to hear your enjoyed your experience with our community and staff. Please let us know if we can do anything additional for you and Danna. Best, Domain Oakland Management
Passed by this place recently and it reminded me of the time I visited a while back. It was one of the most uncomfortable experiences I had. The community director gave me his card, his name was Mark Chapman, and had his leasing manager sit down and help me. She was in the middle of showing me the apartments that were available, when their maintenance technician walked through the office carrying some tools. She jumped up, ran over to him, and demanded that he stop what he is doing a fix someone's car. He said they are not a... read more
Business response:
Hi Rayner, Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. As a community we are disheartened to hear that when passing by you have unpleasant memories of your interaction with prior staff. At Domain Oakland we pride ourselves on our connection, not just within the Oakland community, but with our residents and potential r... read more
We had already viewed several apartments in downtown Oakland (some of them also being Greystar) but the Oakland was certainly the best experience, tour wise. Our guide, Desmond, was super honest with us about all aspects of the community and worked hard to make sure that we were happy with our touring experience. The next day, when I had questions about the property, he helped us with every doubt that we had about the apartment. I was super impressed by the process and it made me confident in my decision to sign with the Dom... read more
Business response:
Hi Ani, Thank you so much for your kind words and wonderful rating of our community. We are happy to hear that you had such a pleasant experience with our team. We look forward to becoming the newest addition of our community. Best, Domain Oakland Management
Toured the place with a friend as we were exploring spots in Oakland. When you've seen 1000s of apartments, working with leasing agents can get frustrating (especially the ones that make bad jokes) but Desmond was the best of the bunch. Chill, attentive to our needs as potential renters, and no hard selling. If you rent here, work with him - he's a gem.
Business response:
Hi Avani, So happy to year you had an amazing experience with Desmond. We take great pride in our community and strive to provide a five star customer service. We do hope you decide to call Domain Oakland your new home. Best, Domain Oakland Management
My sister recently moved in, we were excited about how the building was so well kept and the apartment was clean and beautiful. The office staff was very helpful through the whole process, transitioning into a new place can be overwhelming so we was so amazed by how quick and friendly the staff was! They invited us to the Super Bowl party as guests and the setup was nice and there was plenty food and the staff did a nice job putting it together! As first impressions go they have went above and beyond to accommodate us and ma... read more
Business response:
Hi Cassie, Thank you for your amazing rating of our community and your kind words. We are so happy to hear that you both have had a great experience. We are also happy you enjoyed our Super Bowel event. You are very welcome and please let us know if you need anything. Best, Domain Oakland Management
Horrible resident service by a staff member named Brittany. Last month, I went downstairs to sign for a package and was handed an empty box when I know I'm expecting a phone in there, so I calmly tell them that I know this box doesn't have what I need, and that someone clearly took the contents inside the box. The tape seemed a little off and loose, so I knew I had to open the box in the office to make the point. I was right...and there was no phone in the box. Then, in the middle of my discovery, Brittany, who has absolutel... read more
Business response:
Hi Molly, Thank you for your review and feedback. We strive to deliver a consistently positive experience and five-star customer service. We sincerely apologize if we have failed to meet these expectations. In addition, we would like the opportunity to make things right and to address your specific concerns and strongly encourage you to contact us at 510-747-8973. We look forward to speaking with you soon. Domain Oakland Management.
I've now been at this complex for a little over a year. And I can continue to say that I am overly pleased with my experience. There has been upgraded within my time here and I am enjoying them all. They extended the "Business Center" which makes it so convenient on the days you want to work from home. Private rooms, tv's, multiple tables and the best part a fully stocked coffee machine and variety of teas. The gym has new equipment and was made more spacious. (Check out the new peloton's . ) There is now new management (wel... read more
I lived in Domain from Dec '18 to Dec '19. Admittedly the experience started out a bit bumpy due to recurring issues with the fire alarm system. However, once that issue was taken care of, there were no shortage of reasons to enjoy the community: - Relatively quiet. I was on 5th floor building C and never saw, nor heard many of my neighbors. - Great views on higher floors which awesome wraparound balconies that I didn't spend nearly enough time on. - Solid gym that's undergoing upgrades that will make it a phenomenal gym. - ... read more
Business response:
Hi Dontae, Thank you for your kind words and wonderful feedback. We are pleased to hear we met your expectations during your tenancy at Domain Oakland. Best, Domain Oakland Management
Convenient location. Easy freeway access. Has a parking garage, gym, lounge area etc. Friendly staff always happy to help you. Nice units with great views!
Business response:
Hi Mono, Thank you for your positive feedback. We are happy to hear that your experience with us has been satisfactory. Domain Oakland Management
Domain Oakland has a 3.2 star rating with 478 reviews.
Domain Oakland is open now. It will close at 6:00 p.m.