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Domain Oakland

3.2

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Location details

1389 Jefferson St, Oakland, CA, 94612, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 8:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.2453 reviews
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Jenny G.'s profile image
Jenny G. 
rating
4 years ago

It's 5:30am and the fire alarm has just gone off for the 3rd time in 5 hours (12:45am, 2:45am, 5:15am). Last week it went off 3 times. And it lasts for 5-10 minutes until the fire department comes and shuts it off. It's not the typical beeping alarm. It's a shrill, ear piercing alarm that you can hear from 3 blocks away. My family has lived here for 6 years and it's been an issue the whole time. They've always been "working on it". We even got an email yesterday detailing the work that they're doing to remedy it. But my ques... read more

Melissa S.'s profile image
Melissa S. 
rating
4 years ago

Sadly, I have reached a tipping point on this longstanding fire alarm issue. I have been at Domain for 2+ years now and experienced a period of relatively frequent fire alarms followed by (from my perspective) relatively none. In the past few months however, the frequency of the alarms going off (and for seemingly no reason) has gone WAY up and it's no longer something I can pass off as an infrequent irritation and concern. I am writing this at 5 in the morning after being woken up for the THIRD time by an alarm that has gon... read more

Sonya A.'s profile image
Sonya A. 
rating
4 years ago

Just don't bother. The leasing team will make it seem like you'll be accepted right away and will try to make the process easy for you but honestly they will just take your money and won't be willing to help you with anything. 

Angelica G.'s profile image
Angelica G. 
rating
4 years ago

I normally do not feel compelled to write bad reviews, but I feel that for future residents, it is important that you take note of the reviews of this place before you consider moving here. 1. The complex is absolutely filthy because residents let their dogs use the bathroom all over the place, and there has been issues with them not even cleaning up after their pets. Some residents also leave trash all over the place. 2. There are 4 elevators in the building, but in the time I've lived here they've never all been working at... read more

Jordan J.'s profile image
Jordan J. 
rating
4 years ago

I am a resident here and a fairly new resident at that.. the service here is excellent it is a quiet environment and management are friendly and easy going. Thalia provided me a tour of the apartments and I was immediately sold due to their impress deals during these unprecedented times. Aaron called just to ask how they could improve services provided if at all and that truly made me feel at home because they are constantly looking to better the already great environment 

Business response:

Hi Jordan, Thank you so much for your five star rating and kind words. We are so happy to hear that we have met your expectations thus far. Thank you also for your kind words about our team, we are glad to know that our team's follow up made you feel even more at home. We hope you continue enjoying Domain Oakland. If there is anything we can do for you, please don't hesitate to reach out. - Brittany 

Hussein G.'s profile image
Hussein G. 
rating
4 years ago

Had a great time at Domain, when I put in service requests they were answered quickly and fixed promptly. The amenities were great and an awesome addition to my stay. The location of the property is amazing, right in the heart of downtown Oakland and next to a bunch of restaurants and super close to the BART station. 

Kyle C.'s profile image
Kyle C. 
rating
4 years ago

Over the past several years I've had more and more issues with the property. Specifically, the plumbing. Since 2017 my tub faucet intermittently spits out a bunch of greasy black flakes. Building management has tried to fix it several times by replacing the same "mixing valve" which never seems to help. Its been so bad that they had to resurface our bathtub, because the black stuff ruined our old one. Today I discovered smaller particles in our kitchen sinks so its likely been something thats in our food, and on our clothing... read more

Business response:

Thank you very much for sharing your positive feedback with us! We are excited to continue providing you with an unrivaled experience. Best, Pershante Hill, Property Manager Domain Oakland 

Tenley D.'s profile image
Tenley D. 
rating
4 years ago

I have lived at The Domain for a little over two years now, and am fortunate enough to be in a spacious, top-floor, 1-bedroom 1.5 bath loft with an outdoor balcony in building B (insulated from street noise on either side), which has air-conditioning and heat, and my office is a 3-block walk from the building - so that makes things very convenient. When I moved here, this was one of the few buildings in the area that checked the box on all of my requirements: - In-unit washer/dryer - Dishwasher - Nice looking and functional ... read more

Business response:

Hi Tenley, Thank you for taking time to rate us and provide your feedback. We are happy to hear you have overall enjoyed your tenancy here at Domain Oakland and have had positive interactions with our team. Thank you for calling us your home, we truly value your tenancy. We would love to have the opportunity to set up a call or meeting to discuss any of your specific concerns to either offer a resolution, provide insight behind certain items or answer any questions you may have regarding fees. Thank you again for taking the... read more

Rue e.'s profile image
Rue e. 
rating
4 years ago

My girlfriend and I recently moved out of domain and we had a great experience living there and with staff. In the beginning when Greystar took over it wasn't the greatest but the office people There now are friendly and easy to work with. We have no complaints and only had to move because of job relocation. It's funny to see people bash them for packages and things they can't really control. We had one package go "missing" and it was a error made from USPS can't blame office for packages. If you are looking for a good locat... read more

Business response:

Hi Rue! Thank you so much for your rating and feedback! We are happy to hear you both enjoyed your time here at Domain Oakland. Congrats again on your new position and we wish you both the best! In works brings you back to Oakland in the future, we do hope you choose to call Domain your home again. Best, Domain Oakland 

Frequently asked questions about Domain Oakland

How is Domain Oakland rated?

Domain Oakland has a 3.2 star rating with 453 reviews. 

When is Domain Oakland open?

Domain Oakland is open now. It will close at 6:00 p.m.