This profile has been claimed by the business owner or representative.
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My room was not functioning properly the bathroom was not in service couldn’t take shower
Business response:
We're sorry to hear that your experience wasn't up to par...We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Rooms are cheap and you get what you pay for I guess. The room was just dirty. Little lightning, no alarm clock, didn’t leave enough towels for 3 people, the clerk at the front desk was unfriendly, the elevator door stuck while shut at one point, and the area was just scary. We learned to not stay on this side of the river! And the casino is the old slot machine dump. Very few newer machines. But, the drinks at the bar were cheaper than elsewhere. And not a very good selection on restaurants.
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Business response:
We are sorry to hear that you are disappointed in your experience with us. We take customer feedback very seriously. We invite you to share your concerns with us in further detail by contacting us directly so that we may personally assist you and make it right.
If you’re interested in a downtown experience that’s only two minute drive to downtown without paying downtown prices for hotels this is the one and definitely close to all the NIGHTCLUB bars that you would want to go to
Business response:
Thank you so much for sharing your experience with us.We hope to see you again soon.
Business response:
We are sorry to hear that you are disappointed in your experience with us. We take customer feedback very seriously. We invite you to share your concerns with us in further detail by reaching out directly so that we may personally assist you and make it right.
Unfriendly, again Once again, front desk was of very little help, not friendly again. You'd think they would read this post. And, you have an area for breakfast, let's use it! The Casino food doesn't open until 11am, serves noodle, chicken, and coffee. The one plus was the shuttle to the stadiums while the tram is down. Maybe looking in STL next time.
Business response:
We're sorry to hear that your experience wasn't up to par.We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
Kinda sketchy area/people
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.DraftKings at Casino Queen constantly strives to improve our product and service and your feedback helps us to do that.
Stay elsewhere! Definitely one of the worst hotels I have ever stayed at. Employees were rude and unhelpful. Website should say that the hotel borders the train tracks. Heater wasn’t working, vending machines don’t work, only one elevator working. Whole building has a STENCH of pot! The building is non-smoking, but apparently smoking weed is allowed?!
Aromatic Blend of a skunk skinning. It was almost like there was a timer; where every thirty minutes someone would slam a door! I mean all night until about 3 AM. Then the coffee maker was missing the basket to make coffee. “No big deal” I thought, “I’ll run down and get a cup!” Hahah no that is impossible as they don’t make coffee or anything else. If you enjoy the aromatic blend of Pot so strong you will get a contact high, this is the place for you! The room seemed okay, and we did have a cool view of the city.
Business response:
We're sorry to hear that your experience wasn't up to par.We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
DraftKings at Casino Queen has a 3.9 star rating with 9,459 reviews.
DraftKings at Casino Queen is closed now. It will open at 8:00 a.m.