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200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Thank you for staying with us.
Room looked like a motel super eight.
Business response:
Thank you for staying with us.We appreciate your business.
Best thing was the casino right next door
Business response:
Thank you for taking the time to leave us an review.Thank you for staying with us.
Never again i went for some me time and to swim well the water in the pool looked real dusty it was a thick ring around the pool I couldn’t do it. My main purpose was to swim and as I set at pool side with my feet in the water I just couldn’t bring myself to fully submerge my body. After 10:30 pm I couldn’t find me anything to eat I don’t drive so I couldn’t go get me something to eat. Only positive was the upgrade to the river view because it was a used razor blade in the first room I assigned. I was just a bad experience a... read more
Business response:
We're sorry to hear that your experience wasn't up to par.We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
Not so good was supposed have casino view but didn’t and shower pressure was horrible bed was super uncomfortable tv messed up multiple times
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Business response:
Thank you for taking the time to rate us.We appreciate you for staying with us.
When we got to the hotel the front desk was great! However when we got up to our room is smelled like cigarette smoke. We ended up switching rooms which still smelled like cigarette smoke just not as bad, but also smelled like marijuana. There was bottle caps next to the mattress that didn’t get cleaned up. Someone would have seen them when making the bed. The bed was horribly uncomfortable as well. The only good thing about staying here was that the staff was nice.
Business response:
Please accept our sincere apology. We're sorry that your experience wasn't up to par.We appreciate your feedback and will use this an coaching opportunity to enhance our product.
Business response:
Thank you for staying with us.
We came in about 10pm and the lady at the desk took awhile to got to the desk we had to hit the bottom a couple times. When she did come to let us in as the door locks, she looked like she had been sleeping. She was very rude and other then asking for deposit she didn’t say anything to us and tossed the key on the counter and headed back to the back. When we asked for an extra blanket she did a big sigh and rolled her eyes. Just a frustrating end to a very long all day and night drive.
Business response:
Please accept our sincere apology.We can understand you r frustration.We pride ourselves on giving the best possible guest experience.We thankyou for your business and appreciate you for taking the time to share your feedback.
DraftKings at Casino Queen has a 3.9 star rating with 9,460 reviews.
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.