This profile has been claimed by the business owner or representative.
DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Robert and thank you for your feedback. We’re sorry to hear that your stay didn’t meet expectations. We take your comments seriously and will work to address the areas that need improvement. We hope you’ll consider giving us another chance to provide a better experience in the future.
Business response:
Good evening Eric. I am sorry that you did not have a five-star experience with us. Please feel free to reach out to our management team about any issues you may have experienced during your stay with us. Thank you
Business response:
Good evening Hope. I am sorry that you did not have a five-star experience with us. Please feel free to reach out to our management team about any issues you may have experienced during your stay with us. Thank you!
The rooms smell musty nasty hallways elevator shakes and takes forever
Business response:
Hello Timothy. We are sorry to hear that you did not have a pleasant stay with us. We sincerely apologize and hope that you give us another chance to make it right. If you choose to return please reach out to a member of management so we can find a way to reconcile the situation. Thank you, and have a wonderful day.
The staff was rude. Not in great condition
Business response:
Hello Kern, we apologize about your experience. We strive to give the best customer service and it sadden us that you did not receive that. Please reach out to our management team so that we can figure out a way to make this right for you. Once again we are sincerely sorry and hope you give us a another chance. Thank you.
No thanks The hotel was dirty, the floor was stained, everything felt gross
Business response:
Hello Leslie, we are sorry that you had a bad experience. If you decide to stay with us in the future, please reach out to a member of our management team and we will do our best to make this right for you. Again, we are sorry that you had a less than stellar experience with us and we hope to have another chance at having you. Thank you!
Business response:
Good afternoon Jeese. I am sorry that you did not have a five-star experience with us. Please feel free to reach out to our management team about any issues you may have experienced during your stay with us. Thank you!
Struttura vicino al Casinò e al centro di St Louis
Business response:
Ciao Nicola! Ti prendo per lasciare quel suggerimento sulla posizione per i futuri ospiti. Sono curioso di sapere perché hai lasciato la valutazione di 2/5, per favore contatta la direzione dell'hotel in modo che possiamo scoprire cosa possiamo fare meglio. Grazie!
Business response:
Hello Kristopher, I am sorry you did not have a 5-star experience. Please feel free to reach out to hotel management so that we can learn what we could do better to change that rating. Thank you for the feedback.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,260 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.