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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Keep looking, this is not the place to stay. Run down and busted place in a sketchy part of town. Woke up to a Narcan pack on my windshield! I just needed a place to sleep for the night and didn't want to spend a lot, but at $140/night you should look elsewhere.
Business response:
We're sorry your experience wasn't up to par. We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
This property was not worth the price that you had to pay for it. Noisy, dirty,no grip bars in shower. Hot and cold water was backwards. Would not recommend this place at all
Business response:
We are very sorry to hear that you didn't have a great experience at our hotel-our mission is to provide excellent guest experience, so we are very sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Thank you for staying with us.
Business response:
We are sorry to hear that you are disappointed in your experience with us. We take customer feedback very seriously. We invite you to share your concerns with us in further detail by emailing us directly so that we may personally assist you and make it right.
Business response:
Thank you for taking the time to rate us. We appreciate you for staying with us.
The room stunk so bad. I felt like i was sleeping in an ashtray. The carpet was disgusting. I stayed here because of parking but will not in the future
Business response:
We're sorry to hear that your experience wasn't up to par. We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
Business response:
We are sorry to hear that you are disappointed in your experience with us. We take customer feedback very seriously. We invite you to share your concerns with us in further detail by contacting us directly so that we may personally assist you and make it right.
Für ein Tag oder zwei okay Die Lage, die Ausstattung . Die Dame von der Rezeption ( gegen 18:30) war unfreundlich, unverschämt und keine Zeit für eine Frage, obwohl keine weitere Gäste da waren
Business response:
Please excuse any errors in translation.Danke für Ihre Rückmeldung. Wir entschuldigen uns aufrichtig dafür, dass Sie eine enttäuschende Erfahrung in unserer Einrichtung gemacht haben und hoffen, die Dinge in Zukunft wieder gutzumachen. Bei weiteren Anliegen können Sie sich gerne direkt an uns wenden, damit wir Ihnen persönlich weiterhelfen und das Problem beheben können.
It was Next to a casino
Business response:
Thank you for taking the time to rate us...we appreciate you for staying with us.
Disappointed We love this hotel and usually the service is wonderful. This time when we checked in the young lady checking me in was talking to a friend on the phone about her personal business. I thought that was very unprofessional
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,260 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.