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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Thank you for taking the time to rate us.We appreciate you for staying with us.
When we got to the hotel the front desk was great! However when we got up to our room is smelled like cigarette smoke. We ended up switching rooms which still smelled like cigarette smoke just not as bad, but also smelled like marijuana. There was bottle caps next to the mattress that didn’t get cleaned up. Someone would have seen them when making the bed. The bed was horribly uncomfortable as well. The only good thing about staying here was that the staff was nice.
Business response:
Please accept our sincere apology. We're sorry that your experience wasn't up to par.We appreciate your feedback and will use this an coaching opportunity to enhance our product.
Business response:
Thank you for staying with us.
We came in about 10pm and the lady at the desk took awhile to got to the desk we had to hit the bottom a couple times. When she did come to let us in as the door locks, she looked like she had been sleeping. She was very rude and other then asking for deposit she didn’t say anything to us and tossed the key on the counter and headed back to the back. When we asked for an extra blanket she did a big sigh and rolled her eyes. Just a frustrating end to a very long all day and night drive.
Business response:
Please accept our sincere apology.We can understand you r frustration.We pride ourselves on giving the best possible guest experience.We thankyou for your business and appreciate you for taking the time to share your feedback.
i liked nothing
Business response:
We're sorry to hear that your experience wasn't up to par.We thank you for your business and appreciate you taking time to share your feedback about your experience.
Trash
Business response:
We're sorry to hear that your stay wasn't up to par.We appreciate your feedback and thank you for staying with us.
Most nicest place I have ever stayed at
Business response:
Thank you for taking the time to rate us.We appreciate you for staying with us.
Business response:
Thank you for taking the time to rate us.We appreciate you for staying with us.
Business response:
Thank you for staying with us.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,260 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 3:00 p.m.