DraftKings at Casino Queen

Jonathan 

on Expedia

6 months ago

Poor a** hotel, staff and service. Requested housekeeping twice it wasn’t done. Front desk didn’t have a solution when I mentioned it but to leave note for the next day. Not helpful at all. I had to go downstairs to pick up towels. Dirty a** room. Scratch up furniture. The pictures are deceiving. Stay away from this poor a** place. 

armiece 

on Expedia

6 months ago

The room was dusty. Their was trash un 

Monica 

on Expedia

6 months ago

Staff in the night shift always with her attitude 🙄 

Greg 

on Expedia

6 months ago

Niyah the Manager is going to contact you for a full refund on my room. I request a maintance person to get TV working 3 times in 2 days. Water was coming down like heavy rain in the room they wanted me use the microwave. The called me to room phone morning of 3rd day to replace smoke detector, it was finally then that the maintance person got TV working.Manager said she would be contacting Expedia. 

Hailey 

on Expedia

6 months ago

Just disappointed by how dirty it was. 

Janine 

on Expedia

6 months ago

There were pubic hairs on the bathroom floor when we arrived. Hair on the walls in the shower, mirrors not wiped, carpet not vacuumed. The hair dryer didn't work, nor did the majority of the fitness equipment. When I called the front desk about the pubic hair on the floor, they told me they didn't have any other rooms available (which would not have helped) and the cleaning staff had left for the day but I was welcome to come to the front desk and use their broom on the bathroom floor. When I swept the pubic hair, more hair ... read more

Cherry 

on Expedia

6 months ago

Dirty 

Toni 

on Expedia

6 months ago

I already left a review. The reason it was terrible was because they didn't honor my reservation because of renovations. I lost $320.00 because I couldn't attend a concert I bought tickets for back in December and couldn't go because you didn't get a hold of me until the night before my concert to let me know I no longer had a room. I tried to find another room in my budget near the event but by that time there were no to be had. So I am very unhappy and very unsatisfied and out 320.00 dollars.