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East End Veterinary Center

4.2

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Location details

67 Commerce Dr, Riverhead, NY, 11901, United States

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4.21,122 reviews
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CoolNY H.'s profile image
CoolNY H. 
rating
12 years ago

My dog Hannah drank too much water while swimming in the pool and was in very bad shape. She was experiencing severe hyponatremia so I rushed her to the Vet. They kept her overnight and only did necessary tests. Next day she was back to normal. The Vet on duty was intelligent and kind. The front desk lady wasn't nice but it was understandable because the ER was packed and she was stressed out. I did have to pay in advance but didn't mind because my dog was sick and I would have done anything to get her well. Total cost was $... read more

Maggie M.'s profile image
Maggie M. 
rating
13 years ago

This place was great when my dog had an emergency out on North Fork. They were very thorough and importantly, sympathetic and human towards me, the pet owner, who was freaking out. They treated me and my dog with kindness, both the receptionist and the vet, and they followed up with phone calls and test results. The vet and technician went out of their way to make sure my dog was comfortable and safe, and reassurred me without bsing me. These are good people. 

Shelley R.'s profile image
Shelley R. 
rating
3 days ago

DO NOT GO THERE! My dog wasn't acting like himself so I brought him here, what a mistake, they took blood and nothing else but kept him for 2 days and charged me 12 thousand dollars. What a joke of a place 

Erikalyn O.'s profile image
Erikalyn O. 
rating
2 months ago

I'm extremely disappointed with East End Vet. Last night, we called and spoke to a receptionist to ask if we could bring in an injured stray cat we found in Riverhead. We were told, "Yes, come anytime." Based on that, we showed up the next morning expecting they would help. When we arrived, the receptionist denied that anyone would have said that and the emergency veterinarian said they needed to "check the communication log" to see if we were telling the truth about calling. That alone was upsetting, it felt like we were be... read more

Business response:

Thank you for taking the time to share your experience and for trying to help an injured stray cat. We are very sorry for the frustration and disappointment you felt during your visit. Our team never intends to make anyone feel dismissed, especially when they are trying to assist an animal in need. Emergency hospitals do have limitations regarding the treatment of stray animals, but we understand how upsetting this situation must have been. Your feedback is important to us, and we will be reviewing this internally with our t... read more

Andrew S.'s profile image
Andrew S. 
rating
2 months ago

I Brought my car in there and $2700 later for unnecessary tests the cat had a UTI which was identified by my vet at home. Heard horror stories from neighbors who went there. Stay clear !!! 

Business response:

We’re sorry to hear you’re upset about your experience. We understand concerns about cost and would appreciate the opportunity to review your visit with you. Please contact our management team at 631-369-4513 so we can discuss this directly. 

Shasta S.'s profile image
Shasta S. 
rating
3 months ago

We were told our pup needed surgery asap or he would get sepsis. This scared the hell out of us. They advertise as a 24 hr surgical facility, yet they made our dog wait a day and a half before getting a surgeon in to operate. We couldn't believe it because sepsis was imminent according to them! This resulted in more charges because dog was staying there, fully medicated while he waited for surgery. In addition they then had the audacity to charge us an after hours emergency surgery call in. Way over-medicated our dog. Kept h... read more

Business response:

We are truly sorry to hear that you were disappointed with your experience. We understand how stressful it is when your pet is not feeling well, and we never want anyone to leave feeling unheard or frustrated. We would appreciate the opportunity to speak with you directly, review your visit together, and address your concerns. Please contact the hospital and ask to speak with management so we can discuss this further. 

Joyce L.'s profile image
Joyce L. 
rating
6 months ago

Only go here if you want to go broke, unbelievable pricing. My dog was there for 2 days, bill was over $11,000.00 

Julie P.'s profile image
Julie P. 
rating
7 months ago

I'm so disappointed at both the vet and the service at the front desk. My 8 month old puppy possibly ingested a grapevine (toxic to dogs) and I called ASPCA poison control who told me I need to take him in for bloodwork IMMEDIATELY. I arrive at 5am after he threw up twice over night. I gave all of the information when I arrived, and they took him back for "triage" for 45 mins, only to have them bring him back to me, do nothing for him, and saying that they can't do anything until I call poison control back and get a case n... read more

Pillar W.'s profile image
Pillar W. 
rating
7 months ago

First off the place is filthy. I was treated as an annoyance, and my dog was used as a pin cushion. They never understood the problem or examined my dog. We left after a couple of hours are essentially traumatized by the whole experience. 

Frequently asked questions about East End Veterinary Center

How is East End Veterinary Center rated?

East End Veterinary Center has a 4.2 star rating with 1,122 reviews. 

When is East End Veterinary Center open?

East End Veterinary Center is open now. It is open 24/7.