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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing the elevators are slow, the rooms are old & overall this is probably the worst hotel at The ROW based on pricing for what you get.
Business response:
Sorry for any inconvenience, we appreciate your feedback regarding the elevators and rooms. Thank you for your review!
Disappointing
fine We had a bad experience with the bartender/server at Brew Brothers. I am assuming that is owned by El Dorado room was fine. Bed was comfortable
Business response:
We're delighted to hear you found the room comfortable. Sorry for any inconvenience with the bartender/server at Brew Brothers. Thank you for sharing your experience.
It was ok Slot machines blackjack at a decent price $10.00 or $5.00 early afternoon Didn't have breakfast
Business response:
Sorry for any inconvenience. We appreciate your feedback about our gaming options and will work to improve your overall experience.
No hot water, little rooms The rooms are small the toilet is for little kids and only 1 can shower cause you run out of hot water. The conition to the Silver Legacy.
Business response:
We are sorry to hear about the hot water and room size issues. We understand your concerns and want to make this right. Please contact us to discuss this further.
Fair Every thing in the room was old
Business response:
We apologize the room amenities felt outdated. Your concerns are noted and we appreciate your honest feedback about your stay.
En de desk was rude Luck’s duty
Business response:
We are disappointed to hear about your experience with our desk staff. Your feedback is invaluable to us for improvement.
Fair
Do not recommend staying there Room was dirty smelt like weed reserved a deluxe room with king bed instead I got two queen beds that barley would fit us and horrible service It was centrally located
Business response:
We are deeply concerned to hear about your experience with a dirty room, incorrect bed type, and poor service during your stay. This is not the standard we aim to provide for our guests. We take cleanliness very seriously, and the room condition you described is unacceptable. Additionally, we apologize for the mix-up with your bed reservation and the unsatisfactory service you received. While we're glad you found our location convenient, we understand this does not make up for the other issues you encountered. We appreciate ... read more
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,146 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.