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345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible Staff & way I was treated Location
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Very Poor
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Needs updating My room was old and the toilet made noise all day/ night Convenience
Business response:
We sincerely apologize for the inconvenience you experienced during your stay at Eldorado Resort Casino. We appreciate your feedback regarding the condition of your room and the issue with the noisy toilet. This will help us better understand the situation and work towards improving our accommodations for future guests.
Clean cold room. Heater didn’t work Room was clean and comfortable.
Business response:
We appreciate you taking the time to provide your feedback, Walter. Your comments have been shared with the appropriate team.
Road trip Reno. Ash trays on NO SMOKING floors,next to NO SMOKING elevators. Room location
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
It was okay. The room seemed dusty and caused my allergies to act up a bit. I liked the location and that they offered a shuttle service to the airport.
Business response:
We appreciate you taking the time to provide your feedback, Leah. Your comments have been shared with the appropriate team.
If you have to Very cold, and all 20 people in our group complained the same the thermostat in their rooms didn’t have any effect on temperature, we froze. Location
Business response:
We sincerely regret to learn about the temperature issues you and your group experienced during your stay. We understand how uncomfortable it can be when the room temperature is not to your liking. We appreciate you bringing this to our attention, as it helps us identify areas for improvement. Thank you for taking the time to provide your valuable feedback.
I won’t stay here anymore. Even circus circus is better and cheaper than this hotel. The room was super small, not much room to move. The bed and pillows were very uncomfortable. Had to call to get the thermostat to work. It was 55 degrees in the room and thermostat was broken. Location with in the Row.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Disappointing
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Eldorado Resort Casino has a 4.1 star rating with 24,147 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.