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Eldorado Resort Casino

4.1

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.124,151 reviews
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Kristine's profile image
Kristine 
2 years ago

Very Poor 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino 

Lori's profile image
Lori 
2 years ago

Stay away from Booking.com! Your description of the room was not at all accurate, you over price the room, I will not be going through Booking.com anymore The hotel tried to make it right but still did not get what I booked through Booking.com 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Dawn's profile image
Dawn 
2 years ago

Will not stay here again. Paid a lot of money for a horrible room. Room smelled bad and was outside of an employee break area which led to loud noise. Beds were very uncomfortable and pillows were like rocks. There was no soap to wash ours hands had to ask for it. Location was ok 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Akane's profile image
Akane 
2 years ago

Very Poor エルドラドのスタッフが、シャトルバスについてきちんと把握できていない。 停車場所がWest 4th streetとN sierra streetの2ヶ所あり、運転手の采配で変わる。 シャトルバスはシルバーレガシーで乗るのが確実。 部屋が乾燥しすぎていて、日本人には過ごしにくい 見た目 

Business response:

Thank you for the feedback! 

Paniagua's profile image
Paniagua 
2 years ago

Very Poor We booked a kind size bed and when we checked in we got a double queen bed 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Paniagua's profile image
Paniagua 
2 years ago

Very Poor We booked a king size bed room and when we checked in we got a double queen bed wasn’t to our satisfaction 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Julie's profile image
Julie 
2 years ago

Very Poor 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino 

Christina's profile image
Christina 
2 years ago

I was disappointed with the hotel over all. It was way over priced for the condition. I would not stay there again Room was outdated and cleaning service was terrible. Basically just changed the towels and some what made the bed daily, they did not even bother tucking the sheets back in properly Location was perfect. 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Anna's profile image
Anna 
2 years ago

Poor Air conditioner was not working even though temp is on the lowest. Location was nice and convenient 

Business response:

Thank you for your feedback. We will be addressing your concerns. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.1 star rating with 24,151 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.